Job Description

Benefits

Pay and Recognition:

Weekly pay
Paid holidays & paid time off
Paid training
Stock equity grant awards (select management and front-line team member’s eligible!)

Insurance / Retirement:

Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 8 weeks paid pregnancy leave (disability leave)
Health savings
Flex spending accounts (tax free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match

Learning, Tuition Assistance and Career Development:

Digital career path tool to assist with career development
Continuous training through Asbury University

Additional advantages:

Student loan relief resources
Employee assistance program
Employee discounts on vehicle purchases, parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives
Aggressive Employee referral program with bonus opportunities

Responsibilities and Qualifications

The "B" Level Service Technician has the responsibility of understanding and completing routine repairs necessary for the repair of customer vehicles. This individual will perform general repairs and diagnosis with some assistance.  These repairs include but are not limited to light engine work, transmissions, clutches, drive shafts, electrical systems (starters and alternators) HVAC systems, steering & suspension systems. This individual will have a majority of their manufacture certifications.

Make accurate use of the multi-point inspection form on each vehicle
Document all work performed and recommended on assigned repair order
Communicate with service advisor when additional work is needed or if repairs cannot be completed within the promised time
Maintain technician proficiency as specified by Asbury standards
Conduct road test to determine work needed and to confirm work was successfully completed when necessary and practical
Perform all levels of diagnosis and repair on vehicles
Perform all levels of preventive/routine maintenance services
Utilize product and technical training as assigned by the manufacturer and management
Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology
Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional and national scores
Complete the work, notations and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims
Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employees
Take care to ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced
Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Comply with all federal, state and local laws, as well as company policy, regarding safeguarding all customer vehicles, property and information
ASE certifications heavily preferred
Manufacturer certifications heavily preferred
Previous automotive technician experience required
Must have basic tools
Must have great technical and mechanical skills
Must be a team player and have the ability to work repetitively on complex tasks
Must be a minimum of eighteen years of age
Must have a valid driver’s license
Must be able to pass pre-employment screening (background & drug test)