Job Description

RESPONSIBILITIES

Become deeply knowledgeable about Veritiv’s FS offerings, capabilities, and strategies – and have the ability to communicate to our Packaging sales leaders, sellers and customers
Assist packaging sales leaders, reps to find new FS opportunities (both existing and new accounts), or to improve profitability of existing FS business within current accounts
Visits customers and presents FS value proposition in conjunction with Packaging reps; tailors style and approach to match packaging objectives for the account
Be able to “project manage” the FS portion of the selling effort where the primary rep is from Packaging - back into FS organization or to FS suppliers.
Ensure that FS opportunities in packaging accounts is maintained with appropriate dollar value to help achieve growth opportunities for that territory; work within Salesforce.com environment to document and communicate opportunities, and utilize pipeline management and CRM capabilities accordingly
Provide feedback to FS organization from the Packaging organization on how to extend/improve FS capabilities
Work closely with our packaging sellers to develop action plans in their pipeline reviews, and create new opportunities
Create and deliver local presentations, communications, etc.
Manage and report on personal metrics regarding success
Performs other duties as assigned

BEHAVIORAL COMPETENCIES

Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. For example, digs deeply into customer feedback and drives the innovations that can enable the organization to better meet customers' future needs. Frequently adjusts approach to ensure customer needs are met and to improve service.
Instills Trust: Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, demonstrates integrity, upholding professional codes of conduct. Instills trust by following through on agreements and commitments despite competing priorities and by being honest and straightforward.
Interpersonal Savvy: Relates openly and comfortably with diverse groups of people. For example, takes time to build rapport in meetings; speaks about common interests and priorities; shows tact and sensitivity in difficult interpersonal situations. Maintains productive relationships with a wide variety of people and from a range of backgrounds.
Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, pays attention to others' insights, advice, or instruction, grasping the main elements. Promptly shares relevant information with the right amount of detail.
Ensures Accountability: Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.
Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals. For example, adopts a sequence of activities that allows for optimal efficiency and effective coordination with others. Makes skillful use of resources and support to deliver efficient, high-quality work.
Builds Networks: Effectively builds formal and informal relationship networks inside and outside the organization. For example, engages with a wide network, across many functions, disciplines, and business units, to add value to organizational efforts. Leverages a wide network to provide insight and influence outcomes.

SKILLS

Works without supervision and provides technical guidance when required on developing appropriate plans or performing necessary actions based on recommendations and requirements.

Applies understanding of the business environment and objectives to develop solutions without supervision, while also providing technical assistance when necessary.

Works without supervision and provides technical guidance when required on maximizing the volume and value of direct sales.

Conducts research and analyzes data without supervision while providing technical guidance as needed in order to develop a comprehensive understanding of customer and market conditions that enables maximum return on investments.

Works without supervision and provides technical guidance when required on achieving full compliance with applicable rules and regulations in management and/or operations.

Works without supervision and provides technical guidance when required on analyzing data trends for use in reports to help guide decision making.

EDUCATION

Bachelor’s Degree Preferred/Required

EXPERIENCE

General Experience: Experienced practitioner able to work unsupervised (~ 3 years)