Job Description

GENERAL PURPOSE:

Responsible for supervising the core activities of the Sr. Vendor and Invoice Recon Specialists and Leads. Maintain harmonious relationships with all merchandise vendors by providing problem resolutions in accordance with Ross policies and procedures. Prepare departmental reporting and productivity dashboard. Provide overall direction and guidance to the staff, including maintaining records with our Master Data Management (MDM) team, overseeing invoice processing through the Merchandise Exception Resolution Application (MERA) application, escalations from vendors, and maintaining proper process and procedure within the APM department.

ESSENTIAL FUNCTIONS:

Develop and evaluate APM Specialists and leads to ensure highest level of customer service to Ross merchandise vendors and factors. Provide training and problem resolution.

Assist with performance appraisals and goals, monitor productivity and participate in any necessary disciplinary actions.
Assess the daily functions of MERA (Merchandise Exception Resolution Application) for accuracy, distribute the daily exceptions in MERA to the team, monitor the productivity of MERA and coordinate MERA's system issues resolution.
Assist in the coordination of assigned information related to the MERCH transactions for quarterly and year-end external audits.
Evaluate internal reporting related to the Domestic invoice transactions by vendors, spend and volume and make recommendations regarding improvements in timeliness, efficiency and accuracy of existing reporting procedures. Prepare reports related to the vendor discrepancies and variances.
Communicate problems with D.C.'s, Planning, Merchandising, Buying, and Traffic personnel to the AP MERCH Supervisor/Manager.
Maintain and update business processes and procedures.
Provide overall direction and guidance to staffs.
Research discrepancies of vendors and/or invoices processed.

COMPETENCIES:

Results Driven/Organizational Agility

Integrity and Trust
Peer Relationships/Interpersonal Savvy
Customer Service
Problem Solving/Technical Competence
Critical Thinking
Communication
Interpersonal drive

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

Minimum 5 years of general accounts payable experience

Minimum 3 years supervisory experience
Prior experience in retail and high-volume invoice transactions
Strong verbal and written communication skills; Communicates effectively and interacts professionally with co-workers, management and vendors
Prior experience in a known ERP AP system such as People Soft or Oracle
Must possess strong analytical skills along with intermediate to advanced Excel
4 year degree in Business/Accounting/Finance or other related fields highly desired

PHYSICAL REQUIREMENTS/ADA:

Job requires ability to work in an office environment, primarily on a computer.

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.

Consistent timeliness and regular attendance.

Vision requirements: Ability to see information in print and/or electronically.