Claim Associate-BTON
Posted on: 7 Jun 2021
Bloomington, IL
Job Description
Responsibilities
Our Claims Associates help our customers manage the risks of everyday life, recover from the unexpected, and realize their dreams. They are committed to helping our customers and claimants through the claims process and making that process as easy as possible. The Claim Associate role includes:
Investigating each claim, evaluating facts, applying coverage, accurately documenting the file and paying what is owed
Applying knowledge of state and federal laws, statutes and insurance regulations through the claim handling process
Answering inbound calls and making outbound calls to customers and claimants
Supporting our customers 24 hours/7 days a week
Our team members work in a shift environment that includes irregular hours, weekends, and holidays based on workload and job requirements. Schedules may change based on business need. This opening is to compete for positions across our Claims area and starting pay is $16.25 per hour.
Qualifications
Our rock star employees successfully complete all required training in order to provide a remarkable customer experience. This includes successfully completing all applicable licensing exam(s) and background checks required of various state(s). This is a must in order to maintain employment!
Competitive candidates demonstrate the ability to:
Communicate clearly, professionally and empathetically on every interaction
Know where to find answers helping the customer or claimant understand what will happen next
Handle multiple computer applications while helping customers on the phone while maintaining quality records in a fast-paced collaborative team environment
Thrive on accountability to your team, your work and your schedule!
State Farm General Insurance
Bloomington, IL
State Farm General Insurance Company, Inc. provides property insurance writer services. The company focuses primarily on state farm homeowners and property liability insurance in the state of California. It also writes boat owners, personal liability umbrella, farm-ranch, commercial umbrella, commercial auto, professional and specialty, workers compensation, inland marine & mobile property, surety and fidelity bonds.
The company was founded in 1962 and is based in Bloomington, Illinois. State Farm General Insurance Company, Inc. operates as a subsidiary of State Farm Mutual Automobile Insurance Company.
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IndustryInsurance
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No. of Employees65,664
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Website
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Jobs Posted352
