Job Description

ABM (NYSEABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300 offices deployed throughout the United States and various international locations. ABMs comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

Job Title:Parking Project Manager

Education:High School or GED

Career Level:Manager

Category:Operations

Job Type/ FLSA Status:Salaried Exempt

Travel Required:None

Shift Type:N/A

Job Description:In this challenging role the Parking Project Manager oversees multiple parking operations of a 24 hours/7 days a week garage and supervising multiple cashiers.ESSENTIAL DUTIES
* Train and develop 10 attendants. Schedule employees to ensure that all breaks are provided. Make recommendations to the Operation Manager on progressive discipline and manage the employees performance evaluations.
* Maintain and perform light repairs of the revenue control system. Contact service representatives for malfunctions and needed repairs or any jobs covered by the contract.
* Provide excellent customer service. Assist customers and respond professionally and tactfully to customer complaints.
* Maintain effective client relations. Provide clients with request for reports and assistance in a timely manner.
* Implement company procedures and complete required daily, weekly, monthly and yearly transaction reports.
* Implement Company safety programs to ensure compliance of safety regulations.
* Report all incidents and client concerns and requests to the Operation Manager.
* Ensure facilities are clean projecting a positive image of the Company.
* Handle special projects assigned by the Operation Manager or Branch Manager.
* Maintain monthly & daily parking audit program as set within the Standard Operating Procedures.
* Performs other duties as assigned or requested.

Minimum Requirements:
* Bachelors degree.
* Must have a minimum of three (3) years related experience. Work experience in the parking industry preferred.
* Excellent verbal and written English communication skills.
* Excellent customer service skills.
* Proficient with Windows, Excel, Word and Lotus Notes.
* Excellent leadership skills.

Location:Chicago, IL 60611 US (Primary)

ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

California Consumers Notice http://www.abm.com/californiaprivacy