Job Description

Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet the ever-changing demands of a technology-driven world. We are grounded in the belief that “improving the work is the work” as we drive to create simple, easy, and fast solutions for our customers. Your ability to adapt, learn, and innovate helps increase revenue, reduce operational costs, and mitigates risk.

ETO provides opportunities for you to own your career growth through Diversity, Equity, and Inclusion, Women in Technology, and Workforce of the Future initiatives that allow you to network across the organization, volunteer in our community, and build your technical and soft skills. Together we are building a culture that values diversity and creates a space of belonging for all our team members. We believe that investing in your success is an investment in our customers and our business. Our people are what sets us apart and make us great.

We are currently seeking an experienced Business Systems Analyst to maintain key lending software and assist with ongoing initiatives impacting vital lending systems.  The successful candidate will want to be part of a motivated and driven team and work with respected leaders.  Someone who is proactive, has a great attitude, is confident and wants to inspire others to achieve bank initiatives.

The ideal candidate for this position will have the skills and experience necessary to:

Provide ongoing technical support for specialized applications; namely LaserPro Lending
Be responsible to troubleshoot applications and the coordination of issue resolution. Work with vendors as needed for problem resolution and make recommendations for improvements.
Be responsible for various system functions, including: Incident, change, system, and project management.
Apply various analytical tools and software application experience to increase quality, productivity, and overall effectiveness of applications. 
Analyze legal, regulatory, and compliance changes for applicability to LaserPro and the business.
Perform application trouble shooting, coordinate incident resolution, and make recommendations for improvements.
Install and configure software in all environments; including rigorous testing, validation, configuration, and documentation.
Assist in developing user documentation, writing requirements for system changes and departmental policies and procedures that impact the use of application systems.
Perform other duties as assigned.

Qualifications:

We are looking for a highly motivated individual and a self-starter who has:

A Bachelor's in Computer Science, Information Systems, Business Administration or other related field and 2+ years’ experience in business analysis, processes, procedures, project management, multiple technologies, frameworks, etc. or other directly related experience. 
2+ years’ experience with LaserPro Lending software preferred.
Working knowledge of business systems and applications, incident and change management, project and systems management.
Solid analytical, organizational, trouble shooting and problem solution skills.
Ability to provide resolutions to a diverse range of complex problems.
Solid presentation, technical and non-technical communication skills, both verbal and written.
Solid interpersonal skills with the ability to work with management, staff employees and vendors.
Working knowledge of various software programs, including Microsoft Office Suite, ADO, spreadsheets, etc.