Job Description

Location:

Biloxi, Mississippi

PRIMARY PURPOSE:

As a Bartender, you will be responsible for being knowledgeable of menu items, liquor brands, beers and non-alcoholic selections as well as maintaining the appearance of the bar. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

* Make and serve alcoholic and non-alcoholic drinks, proportioning ingredients according to standardized recipes and provide food service as needed
* Clean equipment, tools, and supplies and ensure equipment is in good working order; including, cleanliness, sanitation and appearance of the bar
* Knowledgeable of menu items, liquor brands, beers and non-alcoholic selections available
* Ring poured or served beverages, collect payment, and follow all cash handling and variance procedures, including preparing daily reports and submitting appropriate paperwork
* Provide Apprentice Bartender and Bar Porter with training and mentoring on overall function of the bar, guest service and bartending
* Maintain bar inventory according to set pars and internal controls, and request product to maintain stock in bar
* Resolve guest complaints within scope of authority; otherwise refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
* Perform other job-related duties as requested

KNOWLEDGE, SKILLS, AND ABILITIES:

* Knowledgeable of menu items, including mixture and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment
* Knowledgeable of wine and champagne characteristics by the glass, major wines, designated glassware, terminology, and garnishes
* Able to take initiative and exhibit flexibility
* Highly motivated and energetic personality
* Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately
* Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts

MINIMUM REQUIREMENTS:

* Work varied shifts, to include weekends and holidays

PREFERRED:

* High school diploma or equivalent
* Two (2) years of experience in a bar or similar environment
* Experience working in a similar resort setting