What you will do
* Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions
* Contact customer representative and ascertain equipment/systems problems
* Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications
* These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge and fire pumps
* Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc., in order to diagnose and repair equipment
* Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals
* Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction
* Electronically complete Service Acknowledgements with proper coding and obtain customers signature
* Participate in a scheduled On-call rotation
* Perform other duties as assigned
What we look for
Required
* 5+ years of documented experience in Fire Sprinkler/Suppression industry
* High School Diploma or equivalent required
* Must be willing to travel
* Ability to follow verbal and written instructions
* Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
* Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
* Ability to work flexible hours including weekends to meet customer requirements
* Able to participate in an on-call rotation schedule
* Demonstrate a high level of customer service
* Maintain truck inventory to ensure timely response to customer needs
* Ability to adhere to, implement, and follow safety guidelines and procedures at all times
* Strong organizational skills, positive attitude, and an ability to learn quickly
* Possess a valid drivers license and driving record that meets company requirements
* Able to pass a pre-employment background and drug test
Preferred
NICET Level II
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers.
New Brunswick, New Jersey
Johnson & Johnson, together with its subsidiaries, researches and develops, manufactures, and sells various products in the health care field worldwide. It operates in three segments: Consumer, Pharmaceutical, and Medical Devices. The Consumer segment offers baby care products under the JOHNSON’S brand; oral care products under the LISTERINE brand; beauty products under the AVEENO, CLEAN & CLEAR, DABAO, JOHNSON’S Adult, LE PETITE MARSEILLAIS, NEUTROGENA, and OGX brands; over-the-counter medicines, including acetaminophen products under the TYLENOL brand; cold, flu, and allergy products under the SUDAFED brand; allergy products under the BENADRYL and ZYRTEC brands; ibuprofen products under the MOTRIN IB brand; and acid reflux products under the PEPCID brand. This segment also provides women’s health products, such as sanitary pads and tampons under the STAYFREE, CAREFREE, and o.b. brands; wound care products comprising adhesive bandages under the BAND-AID brand; and first aid products under the NEOSPORIN brand.
The Pharmaceutical segment offers products in various therapeutic areas, including immunology, infectious diseases, neuroscience, oncology, pulmonary hypertension, and cardiovascular and metabolic diseases. The Medical Devices segment provides orthopedic products; general surgery, biosurgical, endomechanical, and energy products; electrophysiology products to treat cardiovascular diseases; sterilization and disinfection products to reduce surgical infection; diabetes care products; and vision care products, such as disposable contact lenses and ophthalmic products related to cataract and laser refractive surgery.
The company markets its products to general public, and retail outlets and distributors, as well as distributes directly to wholesalers, hospitals, and health care professionals for prescription use. It has research and collaboration alliance with Morphic Therapeutic. The company was incorporated in 1887 and is based in New Brunswick, New Jersey.