Job Description

We are seeking a technically sophisticated and detail oriented Business Analyst who will serve as a member of Facebook's Business Planning & Operations team. This position will have a day-to-day focus on providing analytical, strategic, and operational support for Facebook's Small Business Group (SBG) organization with the primary objective of enabling sales leadership to make effective, analytically driven and strategic operating decisions. The ideal candidate will be passionate about Facebook's mission, have a background in a technical or quantitative field, have experience problem-solving using large data sets, and can communicate strategic recommendations effectively with leadership.

Business Analyst, Business Planning and Operations - Small Business Group Responsibilities

* Identify and use signals to identify opportunities for new insights and trends that may impact business decisions, short and long-term growth, resource allocation and workforce strategy, investment in product support and optimization of tools and systems

* Apply expertise in quantitative analysis and data visualization to tell the story behind the numbers

* Effectively plan and collaborate with team members on data-driven projects to improve internal tools, systems, and data pipelines

* Establish and refine rhythm of business analyses and weekly reporting cadence for Small Business Group leadership

* Help establish short and long-term goals that will advance the organizations productivity through analytics

* Perform ad hoc analysis for SBG Sales and Business Planning & Operations leadership

Minimum Qualifications

* Bachelors Degree

* 3+ years work experience involving analytical rigor as typically seen in, but not restricted to, functions like finance, business operations, sales operations, etc. or industries like consulting, banking, etc. (or 3+ years work experience with MBA/Masters degree)

* 2+ years of experience in SQL (create, maintain, and improve data sets, pipelines and reporting)

* Demonstrated problem-solving experience with experience providing business insights and recommendations from sets of data

* Experience utilizing both qualitative analysis (e.g. content analysis, hypothesis testing) and quantitative analysis techniques (e.g. cluster analysis, descriptive and inferential statistics)

* Experience presenting technical content to audiences

* Excel and Tableau experience

Preferred Qualifications

* Graduate degree in an analytical field

* Experience managing multiple concurrent projects and drive initiatives in a cross-functional environment

* Experience with online advertising

* Experience working with or in support of diverse communities

Locations

About the Facebook company

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities we're just getting started.

Facebook is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or who are neurodivergent, and to candidates with sincerely held religious beliefs or requiring pregnancy related support. If you need support, please reach out to accommodations-ext@fb.com.