Albertsons

Payments Manager

Posted on: 13 Apr 2021

Pleasanton, CA

Job Description

Job Description

Albertsons Companies is one of the largest food and drug retailers with 2,300+ stores. The Albertsons Companies family of brands includes some of the most prominent brands in food retailing, with a growing base of loyal shoppers. Thanks to the professionalism, diversity, spirit, and friendliness of our people, we have locations across the U.S.

The Payments team is newly formed and will oversee the strategic and operational infrastructure required to support a consumer focused brand, in both a physical and digital world. In this role, you'll be joining a small team focused on driving the future vision of payments technology and building world class products. The ideal candidate will be self-starter, who has an eye for detail, is extremely thorough, and works well with ambiguity. Additionally, proficiency with SQL and data analytics will be helpful. This position is located in Pleasanton, California.

Position Purpose

Albertson's Companies is looking for people who are interested in re-imagining the grocery experience by harnessing the power of digital technologies. The Product Management team has broad responsibility to leverage digital technologies to build best in class customer experiences and maximize return on investment. The Product Manager will help influence a payments vision and roadmap for both our retail and online presence that will allow us to deliver the brand promise of being customers favorite local supermarket. The Product Manager will serve a critical role in working with engineering and business teams to help consolidate the payments function. Additionally, the Product Manager will be required to work with outside partners to understand new functionality, negotiate terms, and structure contracts.

Key Responsibilities include, but are not limited to:

* Develop and facilitate detailed, integrated product roadmaps with key deliverables and timelines
* Establish and manage product Key Performance Indicators (KPI's) and report these measures to key stakeholders
* Propose strategic solutions which enable effective project implementation and delivery across the organization
* Strong communication aptitude with both business partners owning media planning, Product Management, IT, payments vendor partners
* Facilitate key stakeholder engagement and to drive consensus
* Collaborate with cross-functional teams to ensure successful and timely deliverables
* Develop and deliver progress reports, requirements documentation and presentations to various audiences, including project team, C-Suite, senior leadership and key stakeholders

Qualifications:

* Bachelor's degree in Business or Marketing or equivalent experience. MBA a plus.
* Minimum of 6 years' experience managing equivalent payments products and a familiarity with payment processing
* Proven expertise to influence people, process and technology in a manner that enriches the customer experience and overall team performance
* Ability to develop relationships, influence and collaborate across all level
* Ability to manage competing priorities and multi-task to meet deadlines
* Excellent customer service skills and the ability to resolve complaints, inquiries and operational issues by influencing multiple stakeholders
* Strong communication and presentation skills
* Ability to build, motivate and lead teams to successful results
* Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business functions
* Strategic thinker with a customer centric focus
* Excellent communicator with influencing and persuasion skills
* Strong influencer, collaborator, and relationship builder
* Data and solutions driven
* Innovative thinker, team player and problem solver

About us

Albertsons Companies is at the forefront of the revolution in retail. With a fixation on innovation and building culture, our team is rallying our company around a unique vision: forging a retail winner that is admired for national strength, deep roots in the communities we serve, and a team that has passion for food and delivering great service.

Albertsons Culture Principles

* Compassion: We always treat each other with kindness and respect
* Team: We always support and recognize each other
* Inclusive: We always value everyone's perspective
* Learning: We always strive to grow and develop ourselves and others
* Competitive: We always act with integrity to win over the customer
* Ownership: We always take actions to drive our success

Physical Environment:

* Work may be performed in a temperature-controlled environment.
* Must sit, stand, or walk for extended periods of time.
* May spend long periods of time at desk or computer terminal.
* Will use keyboards, telephone, and other office equipment during the course of normal workday.
* Stooping, bending, twisting, and reaching may be required in completion of job duties.
* Work day is fast paced; some evening and weekend work may be required.

How to Apply: Interested candidates are encouraged to submit a resume by visiting https://www.albertsonscompanies.com/careers/en/home.html

Diversity is fundamental at Albertsons Companies. We foster an inclusive working environment where the different strengths and perspectives of each employee is both recognized and valued. We believe that building successful relationships with our customers and our communities is only possible through the diversity of our people. A diverse workforce leads to better teamwork and creative thinking, as well as mutual understanding and respect.

The Albertsons Companies policy is to provide employment, training, compensation, promotion, and other conditions of employment without regard to race, color, religion, sexual orientation, gender identity, national origin, sex, age, disability, veteran status, medical condition, marital status, or any other legally protected status.

We support a drug-free workplace -- some positions require applicants offered a position to pass a pre-employment drug test before they are hired.

AN EQUAL OPPORTUNITY EMPLOYER

Albertsons

Boise, ID

In 1939, Joe Albertson, a former Safeway district manager, took $5,000 he saved and $7,500 he borrowed from his wife’s Aunt Bertie, and partnered with L.S. Skaggs to open his first Albertsons store on 16th and State Streets in Boise, Idaho. Joe knew the keys of running a really great store, and it was all about working hard for the customers: give them the products they want, at a fair price, with lots of tender, loving care. Joe was innovative, too. He had one of the first in-store magazine racks in the country along with a scratch bakery and fresh ice cream made in-store. He worked hard, seven days a week, on his vision to build his company, and through his inspiring work ethic and tireless
determination to run the best store, the first store thrived. Just two years later, he had opened two other stores in neighboring communities and grew the fledgling company’s sales to over $1 million by the end of 1941.

Today, Albertsons operates as a banner of Albertsons Companies, one of the largest food and drug retailers in the United States. With both a strong local presence and national scale, the company operates stores across 35 states and the District of Columbia under 20 well-known banners. Albertsons Companies is committed to helping people across the country live better lives by making a meaningful difference, neighborhood by neighborhood. In 2017 alone, along with the Albertsons Companies Foundation, the company gave nearly $300 million in food and financial support. These efforts helped millions of people inthe areas of hunger relief, education, cancer research and treatment, programs for people with disabilities and veterans outreach.