GM Manager
Posted on: 13 Apr 2021
Spokane, WA
Job Description
Job Description
JOB DESCRIPTION:
As a primary contact for Safeway customers, the GM/HBC Manager provides friendly, courteous, and helpful service. Works in the variety department of a grocery store handling mostly non-grocery items. The GM/HBC Manager is held accountable for the department's results in providing superior service, increasing sales, improving gain, and containing cost. Trains, supervises, schedules and assigns duties to GM/HBC Clerks. Follows division guidelines for the implementation of the merchandising program. Changes signs and prices as directed by merchandising. Inventories floor stock daily. Writes variety order. Checks order for completeness upon arrival. Responsible for maintaining appropriate stock of inventory. Views display areas daily to determine stock needed. Opens containers or boxes, removes merchandise, and stocks on store shelves. Shelves are periodically faced and organized. Stock area and variety display areas are kept clean and neat. Rotates product and removes expired product daily.
JOB DUTIES:
Safeway GM/HBC Manager employees are generally responsible for completing the following job duties:
1. Provide customer service as currently defined by the employer within the scope of the position and within company policy.
2. Train, schedule, and supervise GM/HBC workers to ensure optimum staffing patterns for the department.
3. Speak with customers to resolve problems with sales, dissatisfaction with service or product or other problems related with the operation of the GM/HBC area. Maintain cleanliness of department and storage area.
4. Replace stock in displays and on shelves as needed. Makes sure all expired items are removed from the shelves daily.
5. Perform daily inventory and order necessary supplies to maintain adequate inventory.
6. Write and input order into store computer.
7. Monitor inter-office mail and company web page daily for updated information.
8. Other duties as assigned.
JOB RELATED QUALIFICATIONS:
1. Ability to follow company customer service procedures. Demonstrated prior customer service skills or related experience.
2. Ability to interact with customers and co-workers.
3. Ability to work independently when necessary.
4. Ability to understand and follow instructions.
5. Desired: Prior experience as a clerk.
SUPERVISORY RESPONSIBILITIES:
GM/HBC Clerks
PERMITS/LICENSES:
Varies depending on store location and state/county requirements.
WORK ENVIRONMENT:
%Inside: 100% %Outside: Rare
Temperature Extremes: N/A
Chemicals: Seldom (mild detergents or glass cleaner)
Albertsons
Boise, ID
In 1939, Joe Albertson, a former Safeway district manager, took $5,000 he saved and $7,500 he borrowed from his wife’s Aunt Bertie, and partnered with L.S. Skaggs to open his first Albertsons store on 16th and State Streets in Boise, Idaho. Joe knew the keys of running a really great store, and it was all about working hard for the customers: give them the products they want, at a fair price, with lots of tender, loving care. Joe was innovative, too. He had one of the first in-store magazine racks in the country along with a scratch bakery and fresh ice cream made in-store. He worked hard, seven days a week, on his vision to build his company, and through his inspiring work ethic and tireless
determination to run the best store, the first store thrived. Just two years later, he had opened two other stores in neighboring communities and grew the fledgling company’s sales to over $1 million by the end of 1941.
Today, Albertsons operates as a banner of Albertsons Companies, one of the largest food and drug retailers in the United States. With both a strong local presence and national scale, the company operates stores across 35 states and the District of Columbia under 20 well-known banners. Albertsons Companies is committed to helping people across the country live better lives by making a meaningful difference, neighborhood by neighborhood. In 2017 alone, along with the Albertsons Companies Foundation, the company gave nearly $300 million in food and financial support. These efforts helped millions of people inthe areas of hunger relief, education, cancer research and treatment, programs for people with disabilities and veterans outreach.
-
IndustrySales/Retail
-
No. of Employees267,000
-
Website
-
Jobs Posted12969
