Job Description

Ally and Your Career

Ally Financial only succeeds when its people do - and that's more than some cliche people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves expertly. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

The Opportunity

As a Senior Analyst, Operations Analytics, you will apply your strategic and analytical skills to seek Deposit Operations challenges. This position will be responsible for partnering to develop analytics that drive forecasting, workforce management, operational performance, and modeling within Deposit Operations. The ideal candidate is adept at creatively using large data sets to find opportunities to improve operations. They should also have experience building models and using a variety of data mining/analysis methods. The right candidate will have a passion for discovering data-driven solutions and working with stakeholders to improve business outcomes.

The Work Itself

* Become a subject matter authority for Deposit Operations systems, metrics, reporting, analytics, and data capture

* Break down requests for data/analysis into smaller, impactful plans to guarantee the end user will get their real questions answered

* Build interactive dashboards using tools such as PowerBi, Tableau, Excel, Business Objects etc.

* Provide validated & reconciled data extracts for audits, and other user requests

* Crafting forecasting models using multiple databases to interpret results and provide insights from their data mining

* Conduct detailed analyses, including coming up with your own hypotheses, testing, revising, and ultimately providing data-driven, evidenced recommendations

* Optimally provide key summaries of meaningful takeaways while also providing deeper evidence and analysis for end users wanting deeper insight

* Locate and define new process improvement opportunities

* Identify, analyze, and interpret trends or patterns in sophisticated data sets

* Assist with data governance support, including data definitions and subject matter knowledge

* Help with handling capacity planning tools for various business units under operations

The Skills You Bring

* Bachelor's degree in Business, Finance, Economics, Mathematics, Engineering, Information Science, or other highly quantitative field of study.

* 4-6 years previous work experience in data and business analysis required

* Advanced Proficiency in Oracle SQL, SAS, R, Data Visualization tools (PowerBi, Tableau), Excel

* Experience in Salesforce Platform

* High level of written and oral communication skills.

* Detail oriented with strong problem-solving skills.

* Aptitude for quantitative and qualitative analysis and research methods.

* Strong organizational skills and the ability to prioritize workflow.

* Strong interpersonal skills and a proven ability to work in a matrix environment.

* Predictive analytics and/or bank operations knowledge a plus.

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation -- or total rewards -- extends beyond your paycheck and is crafted to support and enrich your personal and professional life, including:

* Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.

* Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.

* Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally and financially.

* Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and child care discounts.

* Work-Life Integration: other benefits including LifeMatters Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.

Who We Are

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.