Job Description

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. Youll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Systems Analysis team assists PwC with system updates and change management based on its technological needs. Youll help the team with system configurations, implementations and other related process improvements.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

* Develop new skills outside of comfort zone.
* Act to resolve issues which prevent the team working effectively.
* Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
* Analyse complex ideas or proposals and build a range of meaningful recommendations.
* Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
* Address sub-standard work or work that does not meet firm's/client's expectations.
* Use data and insights to inform conclusions and support decision-making.
* Develop a point of view on key global trends, and how they impact clients.
* Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
* Simplify complex messages, highlighting and summarising key points.
* Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
High School Diploma

Minimum Years of Experience:
4 year(s) of progressive roles managing IT project management and strategy development.

Preferred Qualifications:

Degree Preferred:
Bachelor Degree

Preferred Fields of Study:
Management Information Systems

Certification(s) Preferred:

Project Management Professional (PMP) or Certified Scrum Master (CSM)

Preferred Knowledge/Skills:

Demonstrates extensive abilities and/or a proven record of success as a team leader in the delivery of technology solutions using agile methods and both onshore and offshore providers including:

* Working collaboratively in a dynamic, ambiguous environment with multiple competing priorities which requires self-motivation, discipline, organization, and a high attention to detail;
* Collaborating with others to discover creative solutions to complex problems, which may require unique approaches, while maintaining standards and minimizing risk to the firm;
* Possessing written, oral and listening skills with the ability to understand and act upon leadership guidance in work product and deliverables;
* Managing multiple complex, concurrent projects and associated deliverables;
* Understanding Project Management tools such as ServiceNow, MS Project, G Suite collaboration tools;
* Utilizing Financial Management to monitor headcount, project costs, pillar budget to actuals and related variances;
* Driving technology solution delivery for large projects/programs through a complete agile development lifecycle (backlog prioritization, sprint planning, tracking burn-down/velocity, etc.);
* Managing vendor resources (onshore and offshore) including obligations established in Service Level Agreements and risk management/escalation;
* Working with leadership to integrate planning across multiple technology pillars including development of high-level pillar strategy operational plans;
* Addressing requests from team leaders for operational information across multiple pillars;
* Developing messaging for communications;
* Preparing presentations to inform and influence leadership, stakeholders, committees etc.;
* Responding in a timely manner to completion of administrative and organizational deliverables;
* Applying project management and agile knowledge to identify, escalate, and remove team impediments that jeopardize sprint goals;
* Influencing project team members to identify and address project issues, including leadership and interdependent teams, and to promote self-directed teams by enabling open, transparent and clear communications;
* Creating and maintaining sprint schedules based on information from the vendor and PwC task information;
* Incorporating updates and changes to the integrated project plan and preparing reports and presentations for executive levels;
* Managing SOW deliverables and reporting project costs and forecasts on a regularly scheduled basis to project leadership and making recommendations to improve project effectiveness;
* Managing internal and external project resources considering quality/acceptance of SOW deliverables internally and externally;
* Applying knowledge of the Firm to the Project Management activities to comply with Firm policies and standards; and,
* Promoting the use of collaboration tools like Meet, Web-ex, G Suite and team databases.