Job Description

Description

Here, we believe theres not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, theres a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Well give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!

Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans

The Senior IT Systems Engineer position will support the Digital Workplace organization at Sherwin-Williams with technology and tools that foster productivity while ensuring data security, customer experience, and fiscal responsibility. The candidate will globally lead implementation efforts, projects, champion end-point strategies, and provide leadership for junior team members.

Essential Functions

Strategy & Planning

* Lead and support the execution of the next generation mobile strategy and identify opportunities for advancement of the strategy.
* Promote and develop Apple DEP policies for unique business requirements and evaluate BYOD and CO strategies.
* Collaborate with other technical teams (Networking, Information Security, etc.) with end-point strategy and enterprise architecture.
* Collaborate with business units to understand technical requirements and craft unique iOS solutions to maximize productivity.
* Analyze strategic opportunities and provide recommendations for projects in support of advancing end-point strategies.
* Coordinate and support cross-functional teams to advance EUS projects and efforts globally.
* Promote data security as the focus of several interrelated infrastructure initiatives.

Acquisition & Deployment

* Coordinate and support efforts required for acquisitions and integrations from a mobile/Windows technology perspective.
* Lead, support, and optimize the ongoing deployment(s) of mobile and PC image configurations.

Operational Management

* Lead support engineer of mobility servers and services, such as Microsoft Endpoint Manager (Intune).
* Experience configuring Conditional Access, mobile device profiles, mobile application protection policies, and mobile application management policies.
* Lead system upgrades and ensure the management platform is current.
* Develop support procedures that will empower best practice deployment, configuration, policy, and end user support of mobile devices within the business community focusing on Apple iOS.
* Lead efforts to maintain and improve mobile/PC management within the organization.
* Design reports, analyze data correlations, and provide recommendations for solutions to tactical and strategic mobility opportunities and challenges.
* Collaborate globally to unify, improve and expand mobile and PC processes with global IT teams, business leaders, and vendors.

Incidental Functions

* Prepare and lead presentations as requested.
* Must be global travel ready and comfortable flying.
* Demonstrate excellent communication and organization skills.
* Lead Change Management preparations and implementations.
* Attend meetings in participation with the team, clients, peers and/or management.
* Assist with other projects as may be required to contribute to the efficiency and effectiveness of the team.
* Provide periodic 24/7 on-call support of specific functions.
* Some travel (15%) may be required.
* Work outside the standard office 7.5-hour workday may be required.

Position Requirements

Formal Education & Certification

* Bachelors degree or foreign equivalent in an IT-related field or equivalent experience.
* LEAN & Six Sigma preferred but not required.
* Apple iOS Certifications preferred but not required.
* Microsoft certifications preferred but not required.

Knowledge & Experience

* 5+ years IT experience
* Global project execution and support in a large organizational setting.
* 5+ years experience supporting and maintaining SaaS environments.
* 5+ years experience in the support or configuration of mobile devices such as Apple iPhones/iPads, and Android phones/tablets.
* 5+ years experience with mobile device management technologies and services.
* 2+ years experience with PC desktop management technologies such as SCCM, Ivanti, etc.
* Hands-on experience with the configuration and support of mobile devices within the Apple ecosystem preferred.
* Experience with MDM products (e.g.: Microsoft Intune).
* Familiarity with SSL certificates in a mobile/PC environment (e.g.: Entrust, etc.).
* Basic understanding of fundamental project management concepts and experience supporting large projects.

Experience Preferred But Not Required:

* Some travel experience, especially global travel.
* Some experience with process development.
* Some experience with Windows OS deployments using tools such as Microsoft MDT or SCCM.
* Some experience with Microsoft Azure.
* Bi-lingual language ability preferred.

Personal Attributes

* Proper and comprehensive verbal and written communications.
* Responsive and alert to new learning opportunities, growth and development of technical, interpersonal and business skills.
* Motivated and competent to contribute appropriate time and effort to work assigned.
* Attentive to detail with focus on accurate results.
* Organized and able to prioritize tasks.
* Attentive and reactive to customer needs and concerns.
* Able to contribute to team effort and individual achievement.
* Strong commitment to inclusion and diversity.

Must be legally authorized to work in country of employment without sponsorship for employment visa status now or in the future.

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Temporary work from home protocols may be in effect for this position due to COVID-19, but this is not a remote position and any selected candidate must live within a reasonable commuting distance.