Job Description

Job Description

Senior Data Analyst Marketing & Customer Optimization

Nordstrom is a specialty retailer offering the very best in fashion and customer service since 1901. We live by five simple values that guide how we work together day-to-day and how we deliver analytics & data science products. We are customer-obsessed, owners at heart, curious and ever-changing, we extend ourselves to our peers and our customers, and were here to win!

The Marketing & Customer Analytics Organization is comprised of data scientists and data analysts responsible for designing and executing analytical solutions to support a variety of marketing and customer initiatives. We are seeking a Senior Analyst to join our team to support the development of a repository of insights with the goal of influencing both short- and long-term business enhancements. This role will work closely with multiple partners across the organization to drive performance through results insights, customer analyses and marketing strategy.

The ideal candidate is a self-starter and strong technical contributor who is always looking for new opportunities to solve business problems with data-driven tools. The individual should be highly curious about the business and possess the skills to unlock rich, nuanced insights from complicated data and communicate those insights in a way that drives positive business outcomes.

A day in the life

* Identify ways and opportunities to improve the customers lifetime value through analyses.

* Find opportunities to use data to develop new strategies and improve overall performance.

* Partner with key stakeholders to define success and develop measurement frameworks.

* Dive deep into complex business problems and provide insights on performance through hypothesis testing and monitoring trends in key metrics.

* Collaborate with team members and business partners to deliver high quality solutions and recommendations to a variety of problems within marketing and customer.

* Bring data to life through storytelling in a clear and meaningful way to audiences with mixed levels of technical expertise.

* Reconcile divergent demands from multiple stakeholders in a fast-paced work environment.

* Mentor more junior team members on analytics, storytelling and communication best practices.

* Influence and support the Center of Excellence standards and best practices of analytics.

* Use advanced analytical and statistical practices to create thorough and actionable insights.

You own this if you have

* Bachelor's Degree+ in quantitative field (or equivalent experience).

* 5+ years of professional experience analyzing complex data, drawing conclusions, and making recommendations.

* 3+ years of experience in extracting & manipulating large data sets from various relational databases using SQL (Amazon Redshift, Teradata preferred).

* Strong coding skills in at least one statistical or programming language (R or Python preferred) to import, summarize, and analyze data.

* Experience with statistical and machine learning algorithms (e.g. regression, classification and/or clustering).

* Proficiency with graphics/visualization software (e.g. Shiny, ggplot, matplotlib, Tableau).

* Ability to be flexible and work in a fast-paced and dynamic organization.

* Clear and effective written and verbal communication for individuals at all levels of analytical expertise.

* Experience with retail and marketing strongly preferred.

Weve got you covered

Our employees are our most important asset and thats reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

* Medical/Vision, Dental, Retirement and Paid Time Away
* Life Insurance and Disability
* Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. Its not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

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2020 Nordstrom, Inc.

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