Job Description

The Division

Worldwide Marketing & Operations (WW M&O) is made up of Marketing Operations, Golobal Sales Marketing & Operations (GSM) Strategy (including Complete), WW Sales Operations & Incentives and M&O Leader, Business Planning, and Operations Team. The WW M&O mission is We drive cross-company insight and execution excellence, bringing strategy and priorities to life - to accelerate our pace of transformation and enable GSMO to deliver business impact at scale.

We welcome diversity of all kinds. Our team includes many perspectives, cultures, educational backgrounds, life stages, identities, and technical skills, and we believe this contributes to our success and that of our customers.

The Group & Team

Within WW M&O, the Sales Operations and Incentive Team's mission is to Enable Strategy, Motivate Sellers, Reward Results. In pursuit of this mission the team designs and implements variable incentive-based compensation plans for more than 30,000 sellers, sales leaders and consultants across Microsoft and also enables sales capabilities, reporting and BI in support of Sales.

In this role, you will oversee a team of functional subject matter experts responsible for end-to-end management and support of MS Federal sales operations and incentive compensation outcomes.

* Senior field leadership stakeholder management and provide trusted advisory services on best course of action, areas of improvement, opportunities to optimize business outcomes.
* Oversee implementation of sales compensation plans including data acquisition. Define, prioritize and influence execution of new requirements for sales and reporting capabilities.
* Manage managed service provider responsible for business operations, incentive compensation payout administration, quality response to seller queries etc.
* Engage in quota setting approach. Monitor and report on plan effectiveness, engage in pay for performance mechanics decisions.
* Influence platform capability design, implementation, enhancement including business process optimization.
* Drive seller experience mind set across the team. Play an active role in change management, training oversight, launch and readiness assessment.
* Be part of Sales Operations and Incentives Leadership team - contributing to long-term strategic direction envisioning and execution.
* Strong people manager with capability to engage in end-to-end thinking leading multi disciplinary function of Sales Operations and Incentives in support of MS Federal.

Executive Presence and Impact/Influence - Have credibility to influence senior business leaders.
Analytical Problem Solving - Systematically considers the implications of problems and solutions in more than one domain at a time.
Confidence - Acts confidently in uncertain circumstances; works effectively in ambiguous situations.
Collaboration - Seeks support for collaborative activities from upper management; informs upper management about how they can be more successful with a collaborative approach in certain areas.
Impact and Influence - Consciously develops influence strategies; anticipates others' reactions.
Interpersonal Awareness - Understands less-obvious reasons for others' concerns, behavior, and perspectives.
Trusted Advisor - Probes the expressed and unexpressed needs of clients and peers to understand underlying issues.
Strategic Insight - Probes for additional information when necessary but does not get side tracked by extraneous details

The Values

Integrity and Honesty, Passion, Open and Respectful, Accountable, Big Challenges, Self-Critical

Qualifications:

* Minimum of 12-15 yrs experience in incentive compensation, business management, sales strategy or finance management.
* Strong business partnering presence and ability to engage in trusted advisor relationship
* Effective people / team management capabilities enabling management of a high performing team.
* Outstanding attention to detail with maturity in managing global programs/processes across varied stakeholder groups.
* Demonstrate creative problem solving of complex business issues through analytics, data driven insights, organizational skills and sound judgment.
* Experience in Risk Management and Assessment, evaluating risks for business operations including identifying and assessing control design to optimize for efficiency and effectiveness.
* Demonstrated passion for MSFT technology.
* Excellent oral & written communication skills, including presentations and interpersonal skills across all levels of the organization.
* Ability to work effectively within a highly-matrixed organization.
* Bachelor's Degree in a related field (Business Administration, Finance, Operations, or IT) or equivalent work experience. MBA or Masters desirable.
* The successful candidate must be a U.S. Citizen and resident of the US. Citizenship Verification: This position requires verification of US Citizenship to meet federal government security requirements. Top secret US government clearance desirable.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.