CVS Health

Lead Pharmacy Front End Full Time LTC 1557776

Posted on: 3 Apr 2021

Milwaukee, WI

Job Description

Job Description
Responsible for the supervision of assigned functions that prepare and process medications. Also may prepare and process medications through actions that may entail data entry, and/or resolving customer service issues. Implement pharmacy objectives as determined by the pharmacy supervisory team. Supervise pharmacy technicians using the proper procedure to complete all daily assignments. Work with senior technicians to coordinate the daily production of assigned function including data entry and/or customer service. Knowledgeable and trained on all front end processes and systems in order to troubleshoot and assist in workflow if needed. Knowledgeable of department metrics and productivity levels. Provides regular and timely feedback to colleagues regarding their performance. Create and implement training plan for team. Collaborate with field training team as needed. Cascade communication from leadership to direct reports. Responsible for the performance management, development, reward of their team. Interview and make hiring decisions for staff additions and promotions. Serve as a role model by demonstrating company values. Communicate company initiatives, expectations, and policies. Responsible for the morale and recognition of their team. Assist managers in local district and enterprise initiatives. Ensure that department forms and other supplies are replenished as needed. Ensure and maintain a safe and clean work environment. Comply with local, state, and federal laws, regulations, and policies. Other duties as assigned.

Required Qualifications
1 year previous experience as a pharmacy technician (long term care pharmacy experience preferred)
1 year previous customer service experience

Preferred Qualifications
Strong interpersonal skills and well developed verbal and written communication skills. Ability to work in a fast-paced environment. Ability to meet deadlines and be flexible. Good math and analytic skills. Excellent organization skills and detail oriented.

Education
High school diploma or equivalent

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

CVS Health

Woonsocket, RI

CVS Health Corporation provides health services and plans in the United States. Its Pharmacy Services segment offers pharmacy benefit management solutions, such as plan design and administration, formulary management, retail pharmacy network management, mail order pharmacy, specialty pharmacy and infusion, Medicare Part D, clinical, disease management, and medical spend management services. The company’s Retail/LTC segment sells prescription drugs and general merchandise, such as over-the-counter drugs, beauty products, cosmetics, and personal care products, as well as provides health care services through its MinuteClinic walk-in medical clinics.

Its Health Care Benefits segment offers traditional, voluntary, and consumer-directed health insurance products and related services, including medical, pharmacy, dental, behavioral health, medical management, Medicare plans, PDPs, Medicaid health care management services, workers’ compensation administrative services, and health information technology products and services. The company’s customers include employers, insurance companies, unions, government employee groups, health plans, Medicare Part D prescription drug plans, Medicaid managed care plans, plans offered on public health insurance exchanges and private health insurance exchanges, other sponsors of health benefit plans, individuals, college students, workers, labor groups, and expatriates.

As of December 31, 2018, it had approximately 40 leased on-site pharmacies, 25 leased retail specialty pharmacy stores, 20 specialty mail order pharmacies, and 90 branches for infusion and enteral services; and 9,900 retail locations and 1,100 MinuteClinic locations, as well as operated an online retail pharmacy Websites, LTC pharmacies, and onsite pharmacies. The company was formerly known as CVS Caremark Corporation and changed its name to CVS Health Corporation in September 2014. CVS Health Corporation was founded in 1963 and is headquartered in Woonsocket, Rhode Island.