Job Description

User Experience Designer II

The Expedia UX team envisions, builds, and scales experiences for trip takers for numerous brands, across devices and platforms, around the world.

As User Experience Designer II for Communications, you will work closely with UX designers, content strategists, user researchers, product managers, engineers, and more. You will help Expedia communicate the right messages to travelers at the right time by creating designs for Notifications, Product Communications, Alerts, and more. Your work will enable Expedia to enhance traveler experiences by delivering timely and useful communications across our websites and native apps. You will partner with teams including Conversations Platform, CRM, Crisis Ops, Brand Marketing, and others.

What youll do:

* Frame problems and opportunities clearly through analysis of qualitative and quantitative inputs, and customer and partner perspectives

* Challenge the starting definition of a problem, ask why, clarify assumptions

* Define customer experience success metrics for feature-level work

* Build the habit of generating diverse, novel, workable concepts, and use different methods to identify ideas with the most potential

* Gain experience in facilitating idea generation with partner teams

* Demonstrate solid understanding of common visual and interaction design principles and practice, and create appropriate sketches, wireframes, flows, design comps, and prototypes with guidance

* Help coordinate partner input and work efforts

* Learn to consider customer experiences more broadly by default and understand how to push on constraints to factor in structure, process, and technology

* Design system effectively and appropriately with some guidance and understand differences and similarities between design systems/platforms

* Create routine, informative communication materials explaining design thinking & decision-making rationale to team members and partners

* Collect, process and act on design feedback constructively

* Consider the customer's specific needs

* Design explorations and solutions which are focused on customer needs, wants, and problems

* Value and apply existing customer insights from research to guide design decision

Who you are:

* Bachelor's or Equivalent Experience; 2-5 years of professional experience in User Experience Design, Product Design, Human-Computer Interaction, or other related Design field

* Strong in 1 core skill, capable in 2 others: interaction/visual design, information architecture, technical/platform knowledge, product thinking, and prototyping. Its a bonus if you also have skills in facilitation, user research, and/or content strategy

* You have experience in designing consumer-facing apps and websites

About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, Egencia, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.