H&R Block

District General Manager- Buffalo South

Posted on: 2 Apr 2021

Buffalo, NY

Job Description

What you'll do...

H&R Block, the world's leader in tax services, is looking for a high performing District General Manager (DGM). The District General Manager is key member of the field leadership team responsible for leading a geographic district of H&R Block retail tax offices and growing their customer base.

As a District General Manager, you will recruit and onboard high caliber, top performing leadership talent for key district positions. In addition, you will support office leaders with hiring initiatives and end-to-end performance management of office level associates. You will support office leaders by coaching and elevating performance standards of associates through goal setting and providing timely feedback. As the champion of our culture, you will ensure all office associates are focused on connecting with our clients to provide a welcoming and personalized service.

Day to day, you'll...

Lead and manage the district by establishing and maintaining strategic sales plans, prioritization and project management leading to operational excellence.
Ensure that policies and procedures are implemented and followed in each office to increase revenues, control expenses, and promote client satisfaction through a consistent and positive experience.
Accelerate business growth through implementation of business plan, marketing, and identification of growth opportunities and efficiently managing labor to ensure maximum productivity and profitability.

H&R Block

Kansas City, MO

In 1955, two brothers set out to provide the public with the highest quality tax services. Today, we continue to serve our clients, our community, and our brand with the same passion our founders held. This is H&R Block.

At H&R Block, we provide help and inspire confidence in our clients and communities everywhere. We’ve been true to this purpose since the beginning when brothers Henry and Richard Bloch founded the company in 1955. In that time, we’ve prepared more than 800 million tax returns. And we’ve grown to have company-owned and franchise retail locations in all 50 states, Puerto Rico and other U.S. territories, on U.S. military bases internationally and around the world.

The brand synonymous with taxes for decades continues to lead the industry as the only company to offer complete choice for consumers to get tax help on their terms with in person, online, and virtual options. By combining the knowledge of highly trained tax professionals with cognitive computing technology and digital services, we’re offering clients our most personalized tax experience ever and the confidence knowing we will get them their maximum refund. This is the future H&R Block is building. It’s one our founders would be proud of – and one that is true to our purpose.

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