Job Description

BNY Mellon Data and Analytics Solutions is a public- and private-cloud-based software and content offering that builds client-centric data, technology, and content capabilities.

Operating with the skill and agility of a fintech, Data and Analytics Solutions combines the expertise and resources of the Eagle product suite, Intermediary Analytics, and other BNY Mellon technology and data assets. Moreover, the division further extends BNY Mellons Asset Servicing capabilities in securities and cash into the worlds most important asset class, data.

Data and Analytics Solutions helps firms to analyze their data from different vantage points and transform it into actions that can achieve higher alpha and cheaper beta, with lower costs and less risk. Offering an ecosystem of proprietary and third-party business applications, Data and Analytics Solutions helps firms manage their core investment processes and beyond.

Description

We are looking for a dynamic individual that will be a key contributor to the availability, scalability, and security of the Eagle ACCESS Secure Private Cloud offering, Eagles Software as a Service deployment model, servicing the largest firms in the Financial Services industry. He/she will be responsible for automating key infrastructure operations driving greater efficiency and a superior client experience. The individual will be required to gain a broad understanding of key infrastructure operations, and by taking a metrics driven approach, prioritize the development and deployment of new code in order to automate daily operational activities. Additionally, the candidate will be responsible for providing service management for Eagle ACCESS Storage Services. The individual will help drive strategy, design, build, and support all storage infrastructure within both private and public clouds environments. The individual will be expected to collaborate with stakeholders, mentor colleagues, and anticipate future service needs. He/she will both design and ensure adherence to processes, procedures, and standards. Finally, the individual will participate in the evaluation and implementation of new technologies and is expected to be a driving force in providing industry leading quality of service.

Candidates must have strong verbal and written communication skills and put client focus and experience at the front of everything they do.

Responsibilities

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* Maintain proficiency with modern infrastructure (both private and public) and common DevOps methods, technologies, and languages
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* Engineer code to automate IT infrastructure operations
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* Drive enhancements from concept to final implementation.
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* Participate in the creation and enhancement of standards and development practices.
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* Design, build, deploy and support platforms and tools across the Eagle Cloud Platform
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* Participate in 24x7x365 OnCall rotation and assist in resolving issues, outside normal business hours.

Ensures that all systems, applications, software, and hardware are compliant with Corporate policy/procedures. Identifies issues and contributes to developing solutions. Maintains and may lead the process for documenting design, , build and standard operating procedures. Develops detailed project plans and tracks project progress. Assists in ensuring that all systems, applications, software, and hardware are compliant with Corporate policy/procedures. Maintains documentation of design. , build and procedures. Works with Application Development and Quality Assurance, Testing and Business teams to understand infrastructure needs during the planning, design, development and testing processes. Assists in implementing changes to the organization's infrastructure technology that enhance its reliability, resiliency and efficiency. Performs basic production support tasks Identifies opportunities for process improvement and automation. Contributes to the achievement of related teams' objectives

Qualifications

Qualifications

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* Bachelor's degree in computer science or at least 5 years of equivalent work experience required 0-3 years of related experience required; experience in the securities or financial services industry is a plus
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* Proven ability to code/script in one or more languages (examples, Python, Perl, Java)
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* Experience developing and leveraging APIs (JSON, REST) to solve IT or business challenges
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* Has used common DevOPs tools such as Puppet, Chef, Ansible, or Rundeck
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* Worked with both infrastructure virtualization technologies (VMware, OpenStack, Hyper-V) as well as Containers (Docker)
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* Experience with multiple Operating systems; understands paging and swapping, inter-process communication, devices and device drivers, filesystem concepts (inode, clustering, logical partitions).
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* Ability to work and communicate effectively with remote teams.
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* Proactive, independent problem-solver, open to being challenged and willing to continuously learn and improve.

Additional Skills that would be beneficial

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* Experience with Relational Databases (Oracle, MySQL) and NoSQL databases (MongoDB, Hadoop).
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* 3+ years of SAN/NAS storage administration experience.
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* Experience working in Public Clouds (Azure, AWS, Google)
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* A degree in Computer Science, Information Systems or a related field. Or equivalent experience.
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* Knowledge or experience with IT Service Management, system monitoring and analysis, and disaster recovery concepts
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* ITILv3 Certification and/or experience with ServiceNow
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* Network switch or router administration (CCNA - Cisco Certified Network Associate).
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* Experience with SAN zoning, LUN masking, Storage array configuration, I/O tuning and troubleshooting
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* Strong interpersonal, collaboration and communication skills.
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* Familiarity with Agile development methodologies and tools (Jira, Git, Confluence)

Education and Experience

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* A degree in Computer Science, Information Systems, relative field, or equivalent experience
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* At least 5 years working in IT operations supporting critical systems / infrastructure
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* At least 2 years hands on experience developing applications or scripts