Shift Supervisor (Full-Time)
Posted on: 1 Apr 2021
Chelsea, AL
Job Description
Job Description
Position Summary
AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZones expectation. Shift Supervisors exceeds customers expectation by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.
Position Responsibilities
* Assists Store Manager with supervising, training and developing store personnel
* Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Managers absence, on assigned shifts
* Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised
* Delegates and ensures store merchandising tasks are completed in a timely manner
* Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability
* Ensures all company policies, and loss prevention procedures are followed
* Utilizes ZNET to help customers locate merchandise or find suitable alternatives
* Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
* Monitors cash flow, inventory and security control
* Maintains sales productivity, store appearance and merchandising standards
* Conducts and reviews all opening and closing procedures
* Manages emergency situations and conduct proper emergency procedures
* Follows proper accident procedures
* Provides feedback regarding AutoZoner performance to the store manager
* Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment
* Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment
* Processes returns and effectively manages inventory
* Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner
* Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits
Position Requirements
* High School diploma or equivalent
* ASE Certified preferred
* Demonstrates high level of integrity
* Excellent communication and decision making skills
* Ability to drive customer service
AutoZone, Inc.
Memphis, TN
AutoZone, Inc. retails and distributes automotive replacement parts and accessories. The company offers various products for cars, sport utility vehicles, vans, and light trucks, including new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products. Its products include A/C compressors, batteries and accessories, bearings, belts and hoses, calipers, carburetors, chassis, clutches, CV axles, engines, fuel pumps, fuses, ignition and lighting products, mufflers, radiators, starters and alternators, thermostats, and water pumps. The company also offers maintenance products, such as antifreeze and windshield washer fluids; brake drums, rotors, shoes, and pads; brake and power steering fluids, and oil and fuel additives; oil and transmission fluids; oil, air, fuel, and transmission filters; oxygen sensors; paints and accessories; refrigerants and accessories; shock absorbers and struts; spark plugs and wires; and windshield wipers, as well as air fresheners, cell phone accessories, drinks and snacks, floor mats and seat covers, interior and exterior accessories, mirrors, performance products, protectants and cleaners, sealants and adhesives, steering wheel covers, stereos and radios, tools, and wash and wax products.
In addition, it provides a sales program that offers commercial credit and delivery of parts and other products; and tire repair services.
Further, it sells automotive diagnostic and repair software under the ALLDATA brand through alldata.com and alldatadiy.com; and automotive hard parts, maintenance items, accessories, and non-automotive products through autozone.com. As of May 4, 2019, it operated 5,686 stores in the United States, the District of Columbia, and Puerto Rico; 576 stores in Mexico; and 25 stores in Brazil. AutoZone, Inc. was founded in 1979 and is based in Memphis, Tennessee.
-
IndustrySales/Retail
-
No. of Employees54,900
-
Website
-
Jobs Posted430
