Job Description

Company Profile

The Special Metals Corporation group of companies was created in the latter part of 1998 when Special Metals Corporation of New Hartford, New York, acquired Inco Alloys International, including its Huntington Alloys and Wiggin Alloys divisions. In 2006, Special Metals Corporation became a part of Precision Castparts Corp., a worldwide manufacturer of complex metal components and products. With a history of alloy technology now going back some 100 years, our company continues to provide solutions to difficult materials problems through such timetested products as our worldrecognized INCONEL, INCOLOY, NIMONIC, UDIMET, MONEL and NILO alloys.

Today's Special Metals is a world leader in the invention, production and supply of the highnickel, highperformance alloys used for the difficult jobs in engineering. These alloys are highly engineered to offer a superior combination of heat resistance, hightemperature corrosion resistance, toughness and strength and are used in the world's most technically demanding industries and applications. Special Metals offers the largest range of nickel alloys and product forms, as well cobalt alloys, to more than ten worldwide markets. We produce nickel alloys in all standard mill forms, from large ingots and billets to plate, sheet, strip, tubing, bar and wire, the latter of which includes core and filler wires for welding products. The company has manufacturing and research facilities in the USA and Europe, sales offices in North America, Europe and Asia, and a distribution network including most of the industrialized countries of the world.

Business Profile

Special Metals Corporation is the world's premier inventor, developer and producer of nickel alloy and cobalt alloyswith a portfolio of more than 100 alloy compositions, wrought products and welding consumables, over 80 percent of which were invented in our own laboratories. All created to help redefine what's possible in the world of energy and industry.

Our timetested nickel alloys are highly engineered to offer a superior combination of heat resistance, high temperature and corrosion resistance, toughness and strength for the most demanding applications. No other single manufacturer offers such a comprehensive range of gamechanging alloy compositions and product forms.

Location Profile

Special Metals Corporation (HBE) biggest plant is located in Huntington, WV, United States and is part of the Steel Service Centers & Other Metal Wholesalers Industry. Special Metals Corporation (HBE) has 750 total employees across all of its locations.

Position Summary

The Inside Sales Representative position required a strong knowledge of Special Metals products and the ability to meet or exceed the expectations of customers.

Primary Duties & Responsibilities

ESSENTIAL FUNCTIONS
Understand the needs and expectations of the customers and provide relevant solutions.
Handle the traffic of customers and ensure proper attention to every customer.
Analyze the choices and financial capacities of every customer and suggest suitable products.
Offer different alternatives to customers in their preferred choice of product.
Demonstrate the methods of using products and resolve customer queries.
Responsible to close sales deals and achieve customer satisfaction.
Call up the prospective customers, explain details of the different products and services offered and convince them to buy the products.
Make efforts to achieve the short term sales targets and improve goodwill of the organization.
Operate the CRM (customer relationship management) systems and ensure authentic information is available with the company.
Establish friendly relations with customers and maintain ongoing relations with the customers.
Manage a database of potential customers and contact them regularly.
Keep track of the suggestions and complaints made by the customers and report them to the production department.
Research the market for new competitive products introduced and the marketing strategies adopted by competitors.
Record details of every sales transaction in the sales book and submit weekly reports to the upper management.
Responsible for long term development of customer relationship/partnerships with an emphasis on growing share at the expense of other producing mills.
Determine pricing differential strategy to be used when multiple customers are attempting to secure the same piece of business.

Experience & Education

BA/BS degree or equivalent
Proven inside sales experience

Required Skills

SPECIAL SKILLS
Expert in handling CRM software and other common computer software such as Microsoft Power Point, Word, Outlook and Excel.
Impressive personality and ability to convince the clients by planning attractive quotations.
Exceptional verbal and written communication skills with high level of confidence.
Creative thinker and possess ability to resolve critical problems.
Good organizational skills and ability to be energetic.
Ability to multitask and handle conflicts in the business.
Ability to analyze the market and target potential clients.
Results oriented.
Team player with the ability to work individually in certain situations.
Exceptional time management skills.

Desired Skills

Achievement Orientation
Innovative
Initiative
Problem Solving
Analytical