Job Description Req/Job ID: 1002818BR
Employing Entity: Transform SR LLC
Employment Category: Regular, Part-time
Job Function: Sales
Store ID: 01404: Sears Massapequa-A NY
The Fine Jewelry Consultative Sales Associate is responsible for enhancing the experience of customers and driving sales by providing proactive consultative sales assistance and support to customers, setting the department to new plan-o-grams, maintaining merchandise standards, facilitating efficient flow of merchandise, ensuring the department is ready all day and maintaining price and inventory integrity. Job Requirements JOB DUTIES/RESPONSIBILITIES:
Takes ownership for enhancing the customer experience, assisting customers by utilizing approved consultative selling practices
and guidelines to identify customer needs and provide appropriate solutions
Meets or exceeds associate performance standards consistently
Maintains current knowledge of Fine Jewelry merchandise lines, product features, benefits and availability to respond to customer
needs
Understands website navigation and proactively leverages technology in order to facilitate the customer experience
Processes customer transactions in the Point of Sale system, including sales, returns, and exchanges in according with authorized
procedures
Optimizes credit, gift card, Shop Your Way Rewards and multi-channel opportunities
Partners with other selling and sales support associates and cashiers to provide superior customer service
Sets and maintains sales floor to national merchandising and presentation standards
Performs promotional ad setup and take down without error or omission
Performs accurate count updates and inventory adjustments
Prints, sorts and sets non-promotional, promotional and seasonal signing as designated by the Softlines Assistant Store Coach
Utilizes pull-list and fill-floor processes to replenish sales floor
Adheres to merchandise protection standards
Performs other duties as assigned
REQUIRED SKILLS:
Basic reading, arithmetic, and writing and oral communication skills
Basic Internet navigation skills
PREFERRED SKILLS:
Sales experience
Knowledge of offered products and services
JOB REQUIREMENTS:
16 years of age or older
Stores
1404
Hoffman Estates, IL
Sears Holdings Corporation operates as an integrated retailer in the United States. It operates in two segments, Kmart and Sears Domestic. The Kmart segment operates retail stores that offer a range of products, including consumer electronics, seasonal merchandise, outdoor living, toys, lawn and garden equipment, food and consumables, and apparel; and in-store pharmacies. It provides merchandise under the Jaclyn Smith, Joe Boxer, Route 66, Cannon, Adam Levine, Levi's, Lands' End, and Craftsman labels; Sears brand products, such as Kenmore and DieHard; and Kenmore-branded products. As of February 3, 2018, this segment operated approximately 432 Kmart stores. The Sears Domestic segment operates stores that provide appliances, consumer electronics/connected solutions, tools, sporting goods, outdoor living, lawn and garden equipment, apparel, footwear, jewelry, and accessories, as well as automotive services and products, such as tires, batteries, and home fashion products.
It also offers parts and services to builders, developers, designers, and commercial and residential customers; parts and repair services for appliances, lawn and garden equipment, consumer electronics, floor care products, and heating and cooling systems; home improvement services, such as siding, windows, cabinet refacing, kitchen remodeling, roofing, carpet and upholstery cleaning, air duct cleaning, and garage door installation and repair; and protection agreements and product installation services. This segment provides merchandise under the Kenmore, DieHard, WallyHome, Bongo, Covington, Simply Styled, Everlast, Metaphor, Roebuck & Co., Outdoor Life, and Structure brands, as well as under the Craftsman, Roadhandler, and Levi's, brands.
This segment operated 547 full-line stores and 23 specialty stores. Sears Holdings Corporation was founded in 1899 and is based in Hoffman Estates, Illinois. On October 15, 2018, Sears Holdings Corporation along with its affiliates, filed a voluntary petition for reorganization under Chapter 11 in the U.S. Bankruptcy Court for the Southern District of New York.