Job Description

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

As the company's second line of defense, Corporate Risk or Independent Risk Management provides independent oversight of risk-taking activities. Independent Risk Management establishes and maintains Wells Fargo's risk management program and provides oversight, including challenges to and independent assessment of, the frontline's execution of its risk management responsibilities. We manage risk according to the Risk Management Framework and ensure all employees understand their individual accountability for managing risk.

This is an exciting opportunity to join a team committed to providing Wells Fargo with transformational management and oversight of Operational Risk. As the Operational Risk Group continues to build out a world-class independent risk management capability, were seeking superior talent to help transform our operational risk issue management oversight and aggregation function. The Issues Management Oversight team, within the independent risk management (IRM) Strategy, Planning and Governance organization, owns and executes the issue management oversight program for in scope risk programs in alignment with the enterprise Issue Management Policy.

Our goal is to attract, develop, retain, and motivate the most talented people - those who care and who work together as partners across business units and functions. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization. A successful candidate for this role will have the ability to comprehend complex issues, determine/challenge root cause and impacts, understand proposed remediation plans, effectively articulate complex concepts, influence change and have the ability to work in a fast paced deadline driven environment with excellent communication skills.

This role will have the accountability and responsibility for managing resources and processes to provide independent oversight and challenge of the front line risk-taking and risk management plans and decisions. Specifically, this individual will be responsible for:

1. Providing oversight of the front line issue management program and fulfilling IRM responsibilities outlined in the enterprise Issue Management Policy including:
* Providing guidance and best practices for identifying and documenting control gap issues and creation of remediation plans that include clear risk reduction
* Managing reporting processes for comprehensive, timely and accurate reporting to key stakeholders including senior management and/or risk and management committees
* Monitoring issue management performance metrics to understand risk implications, providing challenge, as needed
* Evaluating appropriateness, completeness, effectiveness and sustainability of corrective actions taken to address situations defined as issues
* Designing and developing testing strategies, methodologies and analyses; evaluates the adequacy and effectiveness of policies, procedures, processes, systems and internal controls
* Ensuring front line business quality assurance processes around issues management are effective and working appropriately
* Collaborating with other independent risk management teams, for example, Enterprise Information Security, Compliance, Legal and other key risk partners as needed
1. Maturing team functions:
* Actively participate in and drive the oversight of front line and IRM teams implementation plans for aligning to the Issue Management Policy as well as ongoing adherence
* Capture and escalate challenges related to oversight of front line issue management activities
* Develop and execute IRM processes to review and challenge front line requests for issue risk acceptances or due date extensions
* Develop/deliver appropriate education to enhance issues management practices in the front line and/or IRM
* Create/maintain appropriate process documentation
* Provide standard reporting at the business, function, and risk type levels
* Identify themes and trends for reporting and discussion with independent risk management teams
* Facilitate monthly updates for operational risk issues at the issues, corrective action, and milestone levels
* Facilitate issue tollgate SLA notifications

The successful candidate will have the ability to translate ambiguous ideas/issues into well-defined plans/solutions while influencing the decision-making process; be self-motivated, able to work independently with a proven ability to adapt to a dynamic work environment with multiple priorities and strict timelines; and able to set appropriate deliverable timelines and drive follow-through. Effective communicator and relationship manager; able to ask well-crafted questions, present ideas in a clear and compelling manner and be a good listener who engenders creative thinking and teamwork.

As an Employee Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically, you will:

* Lead your team with integrity and create an environment where your employees feel included, valued, and supported to do work that energizes them.
* Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing and developing employees, identifying and managing risks, and completing daily management tasks.

Required Qualifications
* 7+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management) or 7+ years of financial services industry experience, of which 5+ years must include direct experience in risk management
* 2+ years of leadership experience

Desired Qualifications
* Ability to identify and evaluate trends, isolate root cause, and provide swift/thorough resolution
* Ability to interact with all levels of an organization
* Advanced Microsoft Office skills
* Excellent verbal, written, and interpersonal communication skills
* Knowledge and understanding of information security risk assessment procedures, risk mitigation or remediation
* Strong analytical skills with high attention to detail and accuracy
* Strong relationship management skills
* Experience determining the root cause of identified issues

Other Desired Qualifications
* Demonstrated experience in issue management
* Experience defining and/or developing business initiatives that require integration of multiple technology systems
* Experience with technology system analysis, data mapping, validation and implementations
* Experience developing comprehensive report/presentations to senior management, stakeholders, and risk and management committees
* Experience defining and/or developing business initiatives that require collaboration between multiple stakeholders and/or lines of business

Job Expectations
* Ability to travel up to 10% of the time

Salary Information
The salary range displayed below is based on a Full-time 40 hour a week schedule.

IA-West Des Moines: Min: $110,600 Mid: $158,000
SC-Fort Mill: Min: $110,600 Mid: $158,000
MN-Minneapolis: Min: $110,600 Mid: $158,000
NY-New York: Min: $132,700 Mid: $189,600
TX-Irving: Min: $110,600 Mid: $158,000
MN-Saint Louis Park: Min: $110,600 Mid: $158,000
MN-Minneapolis: Min: $110,600 Mid: $158,000
NC-Charlotte: Min: $110,600 Mid: $158,000
TX-Plano: Min: $110,600 Mid: $158,000
TX-DAL-Downtown Dallas: Min: $110,600 Mid: $158,000
NJ-Summit: Min: $132,700 Mid: $189,600
NC-Charlotte: Min: $110,600 Mid: $158,000
NC-Charlotte: Min: $110,600 Mid: $158,000
NC-Charlotte: Min: $110,600 Mid: $158,000
MO-Saint Louis: Min: $110,600 Mid: $158,000
IA-Des Moines: Min: $110,600 Mid: $158,000

Street Address
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
NC-Charlotte: 301 S College St - Charlotte, NC
NC-Charlotte: 401 S Tryon St - Charlotte, NC
NC-Charlotte: 128 South Tryon Street - Charlotte, NC
SC-Fort Mill: 3480 State View Blvd - Fort Mill, SC
NY-New York: 150 E 42nd St - New York, NY
NJ-Summit: 190 River Rd - Summit, NJ
IA-Des Moines: 206 8th St - DES MOINES, IA
IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA
TX-DAL-Downtown Dallas: 1445 Ross Ave - Dallas, TX
TX-Irving: 250 E John Carpenter Freeway - Irving, TX
TX-Plano: 4975 Preston Park Blvd - Plano, TX
MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO
MN-Minneapolis: 600 S 4th St - Minneapolis, MN
MN-Minneapolis: 2650 Wells Fargo Way - Minneapolis, MN
MN-Saint Louis Park: 435 Ford Rd - Saint Louis Park, MN

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary
Benefits
Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.