Job Description

Are you curious, motivated, and forward-thinking? At FIS youu2019ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What You Will Be Doing

Develop, lead and manage all activities related to the successful conversion of FIS products to ensure customer satisfaction.

* Work with other members of Implementations/Conversions management team to establish division business strategies that align with corporate goals and objectives; effectively communicate strategies translating them into actionable items
* Demonstrate leadership by establishing and articulating a clear vision of success and how goals and objectives will be achieved
* Perform resource planning and allocation; supports direct reports in meeting conversion timelines and requirements
* Manage a staff of multi-functional and technical professionals:
* Performance Management: u00A0establish clear performance goals that align with team, division, and corporate goals; communicate strengths/development needs; mentor and coach team members; provide challenging assignments and opportunities for development; recognize, rewards, and communicate individual accomplishments and contributions
* Staffing: approve hiring recommendations; hold direct reports accountable for staff continuity; maintain varying and complimentary levels of skills, knowledge, and abilities across multiple teams
* Employee Relations: u00A0foster and promote cooperation and information sharing among team members; proactively address performance issues through appropriate Human Resources tools
* Use knowledge of FIS conversion management principles and methodologies to identify, develop, and implement new processes, improve existing processes, and/or eliminate ineffective processes; hold teams accountable for compliance
* Use financial and qualitative information and tools to effectively establish and manage budget and revenue goals
* Understand technical and functional concepts of FIS products including the interrelationships between products and technologies that support products
* Interact directly with clients at a senior/executive management level, manage problem escalation and provide sales support
* Remain abreast of industry trends and technology standards.

What You Bring

* Bacheloru2019s degree in business, management information systems or computer science or the equivalent combination of education, training, or work experience
* 1-3 years managing others with strong organizational, team building, coaching and mentoring skills
* General business skills, industry knowledge, financial management and planning skills, long-term vision and executive presence
* Ability to identify, address and resolve employee related issues
* Strong analytical, statistical and problem-solving skills
* Ability to utilize judgment in decision making process and decisions related to job tasks
* Ability to meet tight deadlines
* Excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner including presentations
* Ability to communicate effectively with all levels of management in an organized, professional manner
* Experience in productivity, planning, workflow and workload management
* Ability to design, document and implement process improvements

What We Offer You

* A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
* The chance to work on some of the most challenging, relevant issues in financial services & technology
* Time to support charities and give back in your community
* A fantastic range of benefits designed to help support your lifestyle and well-being
* A work environment built on collaboration, flexibility and respect

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.