Job Description

At a glance:

* Are you growth motivated and skilled at supporting fiber service sales through in-depth technical expertise and networking recommendations?
* Can you commit to a role in guiding the design of client solutions using Metro Ethernet, Wave, Internet, Video, session initiation protocol (SIP) and primary rate interface (PRI)?
* Do you desire a competitive salary with lucrative benefits and a focus on professional development?

Our company:

At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.

Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving Americas largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprises industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.

Highlights:

As an experienced Enterprise Sales Engineer III, you exceed client expectations using your technical expertise to craft innovative solutions that meet their business needs. You accelerate the sales cycle through detailed and informative pre- and post-sales activities. You excel at highlighting uniquely beneficial combinations of our managed WiFi, Metro area network (MAN), wide area network (WAN), Wave, Internet, video, SIP, and PRI services that align with client needs.

You have strong persuasive writing abilities that highlight the innovation of our products and services and how they improve client business processes. You possess a keen ability to overcome technical obstacles to ensure a smooth installation and integration process for clients. You thrive in an office environment and feel comfortable traveling to evaluate client sites within a specified footprint. You report directly to the Manager of Sales Engineering for goals, guidance and assistance.

Position benefits:

* Competitive salary.
* Health, vision and dental insurance.
* 100% company match 401(k) up to 6%.
* Company funded retirement accumulation plan for an additional 3%.
* Education assistance.
* Pretax childcare spending account.
* Paid holidays, vacation days, personal days and sick days.
* Employee discount on spectrum services where available.

What you will do:

* Be an impactful member of the sales team by providing detailed technical expertise that supports the achievement of monthly sales and revenue goals.
* Play a key role in the sales cycle by assessing client business and technical needs and providing standard and non-standard solutions.
* Entice clients by creating technical product presentations, network designs and formal proposal responses that align with their needs while providing regular communications.
* Boost sales by developing technical and strategic responses for the requests for information (RFI), requests for proposals (RFPs) and requests for quotes (RFQs).
* Serve as the subject matter expert (SME) for data services and provide proof of concept designs to Network Engineering, Operations and Product teams to develop unique service offerings.
* Meet compliance with state, federal and company policies and procedures for all projects.
* Cross train for all managed services by participating in training sessions.
* Continuously improve product offerings by researching industry knowledge and emerging technology trends.
* Perform additional duties related to the position as assigned.

Required keys for success:

* Five years of sales experience or experience supporting sales efforts to large clients.
* Seven or more years of experience in sales engineering, network engineering, data value-added reseller, telecommunications manufacturer, carrier network design or client premise network design.
* Advanced knowledge of routing, switching, security and class of service (CoS) and quality of service (QoS) technologies.
* Expert with time division multiplexing (TDM), course wave division multiplexing (CWDM) and dense wave division multiplexing (DWDM).
* Detailed knowledge of voice services, including plain old telephone service (POTS), T1, integrated services digital network (ISDN) PRI, voice over internet protocol (VoIP) and SIP Trunks.
* Experience in strategic account positioning with C-level management.
* History of designing and implementing large (100+ sites) WAN solutions utilizing different technologies, such as frame relay, asynchronous transfer mode (ATM), Ethernet and multi-protocol layer switching (MPLS).
* Understanding of network architecture and design.
* Track record of participating and contributing to the RFI, RFP and RFQ processes.
* Valid drivers license, a safe driving record and availability to travel.
* Effective written and spoken English communication skills with all levels of an organization.

How you will stand out from the crowd:

* Working knowledge of Salesforce or Granite.
* Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Visio.
* Unified Communications
* Implementation
* Design

Your education:

* Bachelors degree in a related field or an equivalent combination of education, training, and experience (preferred).
* Cisco Certified Design Associate (CCDA) or Cisco Certified Network Associate (CCNA) (required).
* Metro Ethernet Forum Certified Expert 2.0 certification (preferred).
* BroadWorks Business Professional Certification (preferred).
* BroadWorks Business Specialist Certification (preferred).
* Polycom Voice Endpoints Certification (preferred).

For more information on Spectrums benefits, please click here.