McDonald’s

Manager, Business Insights

Posted on: 20 Mar 2021

Chicago, IL

Job Description

Job Descriptions



Company Description

McDonalds is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.
From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonalds, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements - check them out here!

While most of us are working remote during COVID-19, we're excited to get back to our state-of-the-art headquarters in the booming West Loop of downtown Chicago! It's set up to be a global hub that cultivates collaboration:

* Take a class at Hamburger University
* Sample future items in our Test Kitchen
* Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you dont meet every single requirement!

Job Description
About the Department:

US Finance is comprised of financial professionals who oversee all financial activity, including accounting, economic policy, and business insights and strategy for McDonald's USA, LLC. The Business Insights & Strategy team within US Finance acts as internal strategy consultants providing thought leadership and meaningful insights to support major Menu, Marketing and other strategic growth initiatives, such as Digital and Delivery. We use a combination of consumer data, competitor data, and internal data (among others) to track, manage and maximize performance of new and existing initiatives across the lifecycle of an initiative - from concept development, testing, business case modeling, to the on-going maximization of initiatives across our large network of over 14,000 US restaurants.

About the Opportunity:

In this role, you will have an outstanding opportunity to participate in cross-functional teams accountable for developing the national marketing calendar and strategic growth initiatives specific to the US McDelivery platform. You will provide key insights into profitability trends, opportunities, and risks to help shape the future of the delivery platform at McDonalds. Project work includes: analyzing and projecting the impact of future delivery marketing efforts, developing and reading local testing efforts to optimize the platform, providing financial analyses in support of the U.S. strategic growth plan, and developing insightful reports and recommendations based on current macro trends and internal McDelivery data. This position will be the key finance point of contact, and is expected to build and maintain influential relationships with functional subject areas outside of Finance (including Marketing, Operations, Senior Leadership and Franchisee Leadership) and with external 3PO partners.

As a Manager, you will also be responsible for the work and development of a Supervisor dedicated to McDelivery. Scenario planning, financial modeling/business analytics, communication skills, and effective cross-functional teamwork will allow you to excel in this role.

Key Responsibilities:

* Evaluation of initiatives and development of business cases, including forecasting initiative sales, guest count, unit movement and cash flow impact
* Derivation of impactful insights through competitive analysis of the US Delivery industry and McDelivery platform
* Identification and sizing of growth opportunities and long-term McDelivery strategy to maximize performance of the platform (through industry reports and internal data)
* Effective communication of analyses and insights in order to partner with and influence various stakeholders, including senior leadership, franchisees, and 3PO partners
* Management of a direct report (including development and coaching) dedicated to the McDelivery platform

Qualifications
Required Competencies:

* High level of intellectual curiosity
* Strong analytical and creative problem solving skills
* Ability to influence others through storytelling and emotional intelligence
* Exceptional written and verbal communication
* Ability to structure and quickly synthesize large volumes of data to develop measurable insights
* Strong organizational skills, with the ability to balance competing priorities
* Ability to operate independently and effectively in a team-based environment
* People management and development skills

Position Requirements:

* Advanced Excel and PowerPoint skills required
* Bachelors Degree in Accounting or Finance preferred; MBA preferred
* 5 + years Consulting, Business Insights/Research, Strategy or analytical and data intensive environment
* Big 3 Consulting or Big 4 Accounting experience preferred
* Prior exposure or interest in basic programming or data visualization software (e.g., R, SQL, Tableau, Alteryx) required

Additional Information
McDonalds is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact recruiting.supportteam@us.mcd.com

McDonalds provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

McDonald’s

Chicago, IL

McDonald's Corporation operates and franchises McDonald's restaurants in the United States and internationally. Its restaurants offer various food products, soft drinks, coffee, and other beverages, as well as breakfast menu. As of December 31, 2018, the company operated 37,855 restaurants, including 35,085 franchised restaurants comprising 21,685 franchised to conventional franchisees, 7,225 licensed to developmental licensees, and 6,175 licensed to foreign affiliates; and 2,770 company-operated restaurants. McDonald's Corporation was founded in 1940 and is based in Chicago, Illinois.

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