CIB Operations - Client Service Associate
Posted on: 20 Mar 2021
New York City, New York
Job Description
The middle office ensures that client trades are captured and processed timely and any operational breaks are quickly remediated. They act as a single point of contact for all operational issues related to marketed trades. The team has regular and heavy interaction with downstream operational teams, fielding daily queries and resolving issues. Due to proximity and relationship with salespeople, clients, product knowledge, and system expertise, the team serves as operational experts capable of analyzing complex operational issues and delivering fast, customized solutions.
Responsibilities for Analyst level role:
* Perform all aspects of operational support for derivative trades executed by marketers including inception/execution support, client set up, booking verification, client trade check out, confirmation review, sales revenue reconciliation
* Comply with all trade processing and regulatory control requirements
* Respond quickly to all marketer or client requests and queries
* Escalate problematic trades to Sales, Middle Office and Operational Management
* Act as single point of contact for queries from marketer and client in addition to internal teams including: Risk Middle Office (book runners), Reference Data Team, Confirmations, DTCC, Settlements, Valuations, Collateral, Legal, Credit and Audit.
* Onboard clients to preferred electronic matching utility
* Contribute to projects that directly improve client service, trade processing efficiencies or control.
* Participate in system enhancement testing and releases
Essential and desired skills:
* Bachelors degree required
* 1-2 years related experience in derivatives
* Motivated, high energy individual who works well under pressure and is resilient
* Strong product knownldge of OTC derivatives
* Excellent Excel skills
* Strong written and verbal communication skills
JPMorgan Chase & Co.
New York, New York
JPMorgan Chase & Co. operates as a financial services company worldwide. It operates in four segments: Consumer & Community Banking (CCB), Corporate & Investment Bank (CIB), Commercial Banking (CB), and Asset & Wealth Management (AWM). The CCB segment offers deposit and investment products and services to consumers; lending, deposit, and cash management and payment solutions to small businesses; mortgage origination and servicing activities; residential mortgages and home equity loans; and credit card, payment processing, auto loan, and leasing services.
The CIB segment provides investment banking products and services, including corporate strategy and structure advisory, and equity and debt markets capital-raising services, as well as loan origination and syndication; cash management and liquidity solutions; and cash securities and derivative instruments, risk management solutions, prime brokerage, and research.
This segment also offers securities services, including custody, fund accounting and administration, and securities lending products for asset managers, insurance companies, and public and private investment funds. The CB segment provides financial solutions, including lending, treasury, investment banking, and asset management to corporations, municipalities, financial institutions, and nonprofit entities, as well as financing to real estate investors and owners.
The AWM segment offers investment and wealth management services across equities, fixed income, alternatives, and money market fund asset classes; multi-asset investment management services; retirement products and services; and brokerage and banking services comprising trusts, estates, loans, mortgages, and deposits. The company also provides ATM, digital covering online and mobile, and telephone banking services. JPMorgan Chase & Co. has a collaboration agreement with Chicagoland Chamber of Commerce. The company was founded in 1799 and is headquartered in New York, New York.
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IndustryBanking/Financial Services
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No. of Employees255,998
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Website
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Jobs Posted9051
