CDM Smith has an exciting opportunity for an experienced Client Service Leader to lead client engagement and business development for water and wastewater municipal infrastructure for multiple private, municipal and state agency clients in the Vancouver market. CDM Smith has been providing services in this region for many years. We have worked on some complex projects for major clients throughout this region and are looking for someone who will help continue this tradition through both the management of existing client portfolios and the development of strategies to grow business with new clients.
*** This position can also be based in Bellevue, Vancouver or Portland ***
As a member of this team, you will contribute to CDM Smith's mission by:
• Developing client engagement strategies and pursuit plans for new water, wastewater and environmental business in the Vancouver area
• Aligning CDM Smith’s firm-wide strategies with local business development activities.
• Being responsible of the overall financial performance of projects within a client portfolio.
• Being a highly visible advocate of CDM Smith through active participation in professional and industry organizations.
• Assembling and leading client and project teams to meet client needs and project requirements.
• Developing and managing proposal efforts and presentations.
• Implementing CDM Smith’s Sales Delivery Process and proactive use of CDM Smith’s sales tools.
• Negotiating critical issues with clients and potential teaming partners and subconsultants.
• Development of technical approaches and strategies.
• Assisting on individual projects and meeting billable hour targets.
• Meeting annual sales goals from both existing and new clients.
• Managing business development budgets and costs.
• Engaging in routine coordination with other area client service leaders and internal business units to meet business objectives.
• Following and implementing CDM Smith’s standardized business practices.
• Participating in CDM Smith’s training program to reinforce core competencies of the client service leader position and obtain requisite certifications within 6-months of onboarding.
• Adhering to CDM Smith’s Core Values.
Minimum Qualifications
• Bachelor's degree in Civil, Environmental or Chemical Engineering or related discipline
• Professional engineering (PE) license
• 15 years of related experience
• Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
Skills and Abilities
Expert Knowledge of computer assisted design and drafting (CADD) 3D and 4D software and practices. Expert Knowledge of engineer principles of design. Expert Knowledge of Microsoft business software (excel, word, etc.). Excellent verbal and written communi
Certification/License Requirements
Professional Engineer
Preferred Qualifications
• Previous experience winning/managing water/wastewater projects in the Vancouver, Washington or Oregon markets
• Professional Engineering (PE) license in Canada
• Excellent communication, networking and team building skills
• Previous experience working directly with Vancouver municipal water clients
Boston, MA
CDM Smith is an engineering and construction company that provides consulting, design, and program and construction management solutions in water, energy, transportation, energy and facilities projects for government and private clients. The employee-owned company is currently ranked 22nd on Engineering News-Record's 2015 Top 500 Design Firms list and 13th on their 2015 Top 200 Environmental Firms list.