Job Description

Job Description

Department: FM Store Operations
Position Type: Employee
Position Reports To: Asset Protection Manager
Position Supervises: N/A
Pay Level:
FLSA Status: Non-Exempt
Position Summary:

Prevent and reduce loss due to bad debt, cash over/short and civil liabilities; reduce shrink and improve margins. Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:

* Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
* Detect, deter and/or detain external theft suspects
* Reduce customer and associate dishonesty by initiating and encouraging actions to prevent external and internal theft
* Monitor large shrink areas in stores
* Report incidents to the asset protection manager
* Support customer and associate relations through communication and training
* Provide credible court testimony
* Identify areas of high theft
* Verify compliance with corporate policies
* Promote and follow company initiatives
* Maintain flexibility to work any shift, overtime and weekends on a regular basis
* Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications/Education:

* High school diploma or general education degree (GED) or a combination of relevant education and experience
* Minimum 18 years of age/21 years of age in Alaska
* Ability to pass a drug test
* Ability to work in a fast-paced environment while maintaining a high degree of accuracy and attention to detail
* Ability to handle sensitive information while maintaining a high degree of confidentiality
* Ability to organize/prioritize tasks/projects
* Familiarity with loss prevention terms and processes
* Proficient Microsoft Office skills

Desired Previous Job Experience/Education:

* Knowledge of Fred Meyer policies, procedures and organizational structure
* Bachelors degree in criminal justice
* Retail security experience
* Law enforcement experience
* Ability to continue education

Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.
Education Level: High School Diploma/GED Desired
Required Certifications/Licenses: Driver's License; Loss Prevention - Department of Public Safety & Standards Training
Shift(s): [[mfield4]]
Regions: West

States: Oregon
Keywords: Asset protection specialist