Technical Support Technician
Posted on: 1 Mar 2021
Streetsboro, OH
Job Description
Sealed Air is in business to protect, to solve critical packaging challenges and to leave our world better than we found it. Our portfolio of leading packaging solutions includes CRYOVAC brand food packaging, SEALED AIR brand protective packaging and BUBBLE WRAP brand packaging, which collectively enable a safer, more efficient food supply chain and protect valuable goods shipped around the world. Sealed Air generated $4.9 billion in sales in 2020 and has approximately 16,500 employees who serve customers in 115 countries. To learn more, visit www.sealedair.com.
Job Description
A Technical Support Technician job at Sealed Air in Streetsboro, OH is currently available at Sealed Air. You will provide technical support for complete Automated Packaging Systems product line to the component level, or software and programming support for Customers, Field Service, and internal customers to result in services that are a competitive advantage for customers and the company. Maintain technical information to keep the department up to date on service problems.
* Provide clear, concise communications to all customers to satisfy technical needs with solutions to problems.
* Communicate reoccurring problems following department procedures.
* Input of incedents into ServiceMax in a timely manner following departments internal processes.
* Maintain technical manuals and publications used for the Technical Assistance personnel.
Qualifications
* Associates Degree in Electronics, Applied Industrial Technology or related technical degree or equivalent work experience.
* Bilingual in Spanish is a plus.
* 2-3 years of progressive experience in field service or factory service or machine assembly/repair work.
* Strong written and verbal communication skills.
* Strong analytical and problem solving skills.
* Proficient use of a computer and Microsoft Office programs.
LI-SB1
Sealed Air
Charlotte, NC
Sealed Air Corporation is a packaging company known for its brands: Cryovac food packaging and Bubble Wrap cushioning packaging. It sold off its stake in Diversey Care in 2017. Ted Doheny is the CEO of the Charlotte, North Carolina-headquartered Sealed Air.
We are a knowledge-based company, delivering outcomes that create outstanding value for our customers.
Industries around the world are at a turning point. Global megatrends such as population growth, urbanization, food, water, and energy scarcity, labor and skills shortages, and climate change are forcing companies to approach their business strategies in new ways. Meeting these growing resource challenges demands more than just sustainable solutions. It demands practical answers forged from deep experience, nimble application, and creative ingenuity that constantly reimagine the possibilities.
At Sealed Air, we partner with our customers to solve their most pressing resource challenges by delivering new solutions derived from our unmatched industry knowledge and expertise. These solutions create a more efficient, secure and less wasteful global food supply chain and enhance commerce through fulfillment and packaging solutions to protect the worldwide movement of goods.
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IndustryWarehouse/Packaging
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No. of Employees15,000+
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Website
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Jobs Posted521
