Job Description

A leader in the payments industry, Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. Elavon is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.



Job Description

Provides quality support to customers by responding to their inquiries and resolving problems associated with proprietary applications and operating systems to assure the level of performance specified by the service level agreements. Isolates problem sources and works with the internal telephony, system operations, application development and vendors to resolve problems. Develops and maintains documentation of all problem management activities. Requires an understanding of the technical aspects of personal computers, central server operations, telephony equipment, on-line mailbox transmissions, internet, and interactive commerce capabilities.

Basic Qualifications
- Technical, trade or business certificate
- Two to four years of experience in software content, internet and system administrator activities

Preferred Skills/Experience
- General understanding of the technical aspects of telephony equipment, systems and vendor capabilities
- Thorough knowledge of distributed computing environment and internet
- Thorough knowledge and understanding of central server, personal/micro computers, peripheral devices, telephony and transmission
- Well-developed understanding of the data processing environment and the impact to business functions when systems and/or applications are unavailable
- Strong planning and organizational skills
- Excellent verbal, written and interpersonal communications skills

Benefits:
Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.

EEO is the Law
Applicants can learn more about the companys status as an equal opportunity employer by viewing the federal EEO is the Law poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

Salary range reflected is an estimate of base pay and is for the primary location. Base pay range may vary if an offer is made for work in a different location. Pay Range: $18.13 - $24.18 - $26.60

This is an Elavon posting. Elavon is a part of the U.S. Bank family.