Job Description

GENERAL SUMMARY/ OVERVIEW STATEMENT:

The Fertility Center is aunique blend of a subspecialty reproductive endocrine in a busy ambulatorysetting that includes; patient clinical sessions, day surgery and a proceduralarea (open 7 days). The Center alsoincludes an embryology/andrology laboratory. This subspecialty environment isfast-paced, detail-oriented and reliant on exquisite team work acrossdisciplines.

The Clinical FertilityAssociate (CFA) is responsible for supporting the overall efficiency of patientflow in the Fertility Center. The CFA is uniquely positioned as front endclinical staff that has the most frequent patient exposure at time of testingand visits. The CFA ensures that the patient and family members are attended toin a caring and attentive manner. Responds to the needs of patients and theirfamily members in a timely manner and maintains a professional, positive andfriendly demeanor at all times.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

1. Greet patients in a professional manner and escorts them into patient exam room always mindful of patient privacy, comfort and confidentiality
2. Take and documents patient vital signs, collects specimens and performs point of care testing as ordered
3. Assist with all procedures within the practice; pelvic exam, vaginal ultrasound, office hysterosocpy, FemVue, sonohysterogram, endometrial biopsy, Karmen aspiration, polypectomy, early pregnancy intrauterine ultrasound, etc under the supervision of physician
4. Prepare procedural medications under supervision of physician/NP
5. Keep detailed records of clinical information provided by physician during exams and procedures
6. Maintain detailed equipment assessment pre and post procedures
7. Clean and provides low and high level disinfection of all procedural equipment, including use of Trophon machine following MGH infection control guidelines
8. Assist RN/MD with intrauterine inseminations; precise identification of sperm specimens to assure correct patient/correct specimen
9. Perform phlebotomy including daily blood draws on patient in treatment cycles as well as new and follow up patients
10. Maintain familiarity with expected patient outcomes of procedures performed, recognizes situations requiring nurse or physician notification
11. Track patient testing and consults for completion; identify and report all abnormal testing results to team RN in a timely manner
12. Meet with all new patients in collaboration with physician. Provide patient education as to initial work- up, timing of testing, male patient testing, etc.
13. Complete lab requisitions including outside genetic testing paperwork under the supervision of RN/MD
14. Prep for physician sessions including review of completed testing and consults ordered.
15. Evaluate daily schedule to identify changes in patient appointments, early recognition of need to reschedule patients, etc
16. Anticipate plan of care for follow up physician visit; prepares additional lab requisition slips, pulls educational treatment packet
17. Organize and maintain all patient educational packets
18. Scan into EMR procedural consents, outside medical records, etc
19. Assists RN with prior authorization requests for medications
20. Assists physician/fellow during oocyte retrieval and embryo transfer using sterile technique in O.R. procedural area. Includes: room set up, ready suction and ultrasound machines, manage room temperature and temperature of delicate needle aspiration equipment including test tube blocks, precisely manages suction/trap/and test tube. Uses closed loop communication to assure accuracy of test tubes, of follicles aspirated and ovary of origin. Cleans room and equipment in between cases
21. Assist physician with other operative procedures i.e. D&C, polypectomy, cervical stitch application, PESA, vasectomy, etc.
22. Assist in the care of male urology patients
23. Maintains par levels of patient education and clinical testing materials
24. Involved in unit quality assurance regarding documentation and core responsibilities related to CFA role

SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:

1. Exceptional interpersonal, communication and customerservice skills

2. Strong clinical and judgment skills

3. Good organizational skills

4. Particular attention to detail

5. Highly reliable to work in junction with colleagues ofall disciplines

WORKING CONDITIONS:

Outpatient officesetting

IVF unit

Dayshift

7day operation

Some weekend coverage

SUPERVISORY RESPONSIBILITY:

N/A

QUALIFICATIONS:

* High School Diploma or equivalent
* Graduate of an approved Medical Assistant Certification Program
* Undergraduate degree preferred
* 1 year of prior clinical experience in an ambulatory setting preferred

Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.
EEO Statement
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged