Volunteer Coordinator - Part Time
U.S. Medical Management (USMM) is an affiliate of a leading Fortune 100 company. A national organization built on a continuum of care with premier healthcare providers, clinicians and patient focused individuals working together. Our Mission Through Compassionate Patient-Centered Care in the Home; We will Provide Exceptional Outcomes across our Continuum of Services Visiting Physicians Association, Pinnacle Senior Care, Grace Hospice, Comfort Hospice, Home DME & our In Home Health Assessments (IHA).
Our Values of Integrity, Respect, Teamwork & Excellence are leading us to a better tomorrow for patient care. Our Purposes Centered on We are Unified in our Work through our Continuum of Services We can Find Comfort that We are Making a Difference for our Patients & We make a Broader Positive Impact on Society, allows USMM to be poised for a phenomenal future.
We are seeking candidates who desire the experience of delivering quality & compassionate healthcare within proven care models with patients at the forefront of everything we do.
Position Description
The Volunteer Coordinator provides supervision of the volunteers. In addition, the Volunteer Coordinator provides assistance in the hospices ancillary/office activities, as well as in direct patient care services, which will include offering to assist patients and families with volunteer needs until a volunteer can be placed.
Essential Duties and Responsibilities
* Supervises volunteer staff and interfaces with all levels of management regarding volunteer activities
* Monitors and evaluates the effectiveness of the volunteers performance
* Performs the training and orientation of volunteer, which will include the following:
* Their duties and responsibilities
* The persons to whom they report
* The person(s) to contact should they need assistance and instructions regarding performance of their duties and responsibilities
* Hospice goals, services, and philosophy
* Confidentiality and protection of the patients and familys rights
* Family dynamics, coping mechanisms and psychological issues surrounding terminal illness, death and bereavement
* Procedures to be followed in an emergency, or following the death of the patient
* Guidance related specifically to individual responsibility
* Assumes the duties and responsibilities of a volunteer when working in that capacity
* Attends and successfully completes additional agency training, which is consistent with the specific tasks that the Volunteer Coordinator performs
* Participates in Performance Improvement activities
* Will communicate appropriately with patient, family and agency staff
* Will adhere to agencys policies and procedures
* Will understand and apply basic infection control principles and procedures. Will contact supervisor with any concerns related to infection control
* Participates in interdisciplinary group meetings every 2 weeks, or more frequently if required
* Provides assistance in the agencys ancillary and office activities
* Attends all mandatory in-services and meetings provided by agency
* Performs additional duties as assigned
REQUIRED Knowledge, Skills, and Experience
* High School Diploma
* Has excellent written and verbal communication skills
* Must have and maintain an automobile to be used for work
* Has strong leadership and organizational skills
* Has satisfactorily passed Agencys pre-employment testing/screening
Houston, TX
Founded 25 years ago,Visiting Physicians Association (VPA) is the nation’s leader in house call medicine. We specialize in caring for patients with complex health issues.
With our advanced medical technology, we are able to provide comprehensive care for every patient all within the comfort and privacy of their home. Our model ensures that patients medical needs are addressed in a timely manner.
We prioritize and are committed to best practices and high quality outcomes for our patients.
VPA is part of U.S. Medical Management (USMM). USMM is a family of companies that provides home-based medical services for elderly and other adult patients with complex health issues.
Our Experience
Expertise in geriatric care
Experience with Accountable Care Organizations (ACO) and value-based healthcare initiatives
Pioneer ACO (2012-2014)
CMS Independence at Home Program (2012 - current)
MSSP ACO (2015 to current)- 2016 Results
Experience with clinically integrated networks, population health management, and value-based initiatives
Fully implemented compliance, quality management and infection control programs
Patient specific proprietary clinical protocol software for chronic care management
Overview
Established in 1993
Largest physician house call practice in the U.S.
Over 200 full time Primary Care Providers (Physicians, NP's, PA's)
Physician-led model
Serve over 50,000 unique patients annually
Leader in government shared savings programs
Robust technology infrastructure
State of the art laboratory, mobile x-ray, ultrasound in the home
Member of the American Academy of Home Care Medicine (AAHCM)