Loss Prevention Supervisor
Posted on: 13 Mar 2021
Saugus, MA
Job Description
Description
On our team, everyone plays a critical role providing genuine, helpful and friendly service to help our athletes perform at their best and enjoy their sport. Were committed to creating an inclusive and diverse workforce, reflecting the communities we serve. This role is an opportunity to make a difference and join the worlds greatest sports team.
Essential Functions of this position include:
* Responsible for the implementation, training and coordination of all Loss Prevention best practices
* Conduct Loss Prevention assessments/investigations
* Ensure the physical security of the building and Company assets
* Train all store associates and managers on company Loss Prevention programs to ensure compliance
* Conduct ongoing MES training, ensures timely completion of certification programs; assist with all new-hire training and in-depth training for specialized positions.
* Conduct thorough analysis of daily, weekly and monthly exception reports to identify areas of opportunity
* Research and respond to cash over/short reporting
* Partner with Distribution Center Loss Prevention Supervisor to resolve issues involving the flow of merchandise to the store and any firearms issues
* Conduct store Loss Prevention Assessments to ensure compliance with Company processes and legal requirements
* Assist the Store Manager & District Loss Prevention Manager to facilitate the annual inventory process
* Support the Shrink Coach in ensuring compliance of self-assessments
* Ensure regular review of operational processes for compliance - Transfers, Claims, RTVs and Known Loss Reporting
* Ensure compliance with physical building security: complete monthly alarm tests, partner with DLPM and LP Coordinator to resolve alarm and CCTV issues, respond to after-hours alarm calls as needed, ensure store alarm system call list is up-to-date, ensure any key or safe combination changes occur upon changes in management
All Teammates are required to adhere to all safety policies and procedures. Additionally, as business needs arise, other tasks may become necessary.
Qualifications
Success Profile:
* 1-3 years of Loss Prevention experience or related retail experience
* Interview/Interrogation training and practical skills (Wicklander-Zulawski certification preferred
* 4-year college degree or equivalent experience preferred
* Successfully pass comprehensive criminal background
* World-class customer service skill and interpersonal/communication skills
* Strong problem-solving ability and analytical skills
* Proficiency in MS Office
* Flexible availability including nights, weekend, and holidays
* Ability to meet Federal requirements for handling and processing firearm transactions
* Must be able to keep confidences and consistently operate in a direct and truthful manner
Special Skills / Requirements
* Loss Prevention Qualified (LPQ preferred
* Loss Prevention Certified (LPC preferred
* Strong conflict management skills with the ability to work alone in stressful situations
DICKS Sporting Goods is an Equal Opportunity Employer Committed to Inclusion and Diversity.
Dick's Sporting Goods
Coraopolis, PA
The Story begins ...
DICK’S Sporting Goods was founded in 1948 when an 18 year-old Dick Stack was working at an Army surplus store in Binghamton, New York. An avid fisherman, Dick was approached by the store owner to come up with a list of products needed to get into the fishing tackle business. After Dick presented his suggestions, the owner told him he was a dumb kid and had no idea what he was doing. Dick was upset and promptly quit. He went to his grandmother’s house where he spent a lot of time as a kid and told her what had happened.
Dick’s grandmother asked how much it would cost to build the store himself. Dick said it would cost $300. His grandmother then went to the cookie jar where she kept her life savings and gave him $300 and told him “do it yourself.” Dick used that money and his relentless work-ethic to open a bait-and-tackle shop in Binghamton. By the late 1970's, he expanded his product line to include much of what you’ll find at DICK’S Sporting Goods today.
...and lives on
Ed Stack is the current CEO and Chairman of DICK’S Sporting Goods. He and his siblings are responsible for taking two stores and growing the chain. DICK’S continues to offer the finest quality products at competitive prices, supported by teammates with a passion for sports. DICK’S Sporting Goods went public on the New York Stock Exchange on October 15, 2002 under the ticker symbol DKS.
Today, headquartered in Pittsburgh, PA, DICK'S Sporting Goods is a leading omni-channel sporting goods retailer offering an extensive assortment of authentic, high-quality sports equipment, apparel, footwear and accessories. As of May 1, 2019, the Company operated more than 720 DICK'S Sporting Goods locations across the United States, serving and inspiring athletes and outdoor enthusiasts to achieve their personal best through a blend of dedicated teammates, in-store services and unique specialty shop-in-shops dedicated to Team Sports, Athletic Apparel, Golf, Lodge/Outdoor, Fitness and Footwear.
DICK’S also owns and operates Golf Galaxy and Field & Stream specialty stores, as well as DICK’S Team Sports HQ, an all-in-one youth sports digital platform offering scheduling, communications and live scorekeeping through its GameChanger mobile apps, free league management services, custom uniforms and fan wear and access to donations and sponsorships. DICK'S offers its products through a content-rich eCommerce platform that is integrated with its store network and provides customers with the convenience and expertise of a 24-hour storefront.
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IndustrySport/Fitness
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No. of Employees30,300
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Website
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Jobs Posted5605
