Job Description

West Creek 3 (12073), United States of America, Richmond, Virginia

UX Design Lead

Join our Enterprise Risk Services team in designing digital experiences for our Risk Ecosystem. Youll do this by managing a small but mighty team who work across different products and services. Youll help refine and iterate on existing products while you research and create the future for Capital One Risk organization.

A typical week in this role might look like:

* Working with Product Managers to define and prioritize their near- and long-term goals, then structuring them into design stories for your design team.

* Joining sprint planning with product management and tech teams to prioritize the implementation of new designs and features.

* Designing or giving input on anything from wireframes, to UX flows, to prototypes.

* Mentoring, and working with your team to prioritize their work including everything from empathy research to pixel perfect designs, while helping remove obstacles.

* Participating in empathy interviews, or user testing, as we iterate and bring new functionality to scale. Synthesize and raise insights for path forward.

Youre a good fit if you:

* Possess deep UX and system design skills.

* Have a desire to solve the needs of today while defining the ecosystem of tomorrow.

* Have experience leading and inspiring teams, and can seamlessly shift between the roles of individual contributor and mentor.

* Are committed to balancing tech, business, and human needs as you think through solutions.

* Love thinking across different products, services, and platforms.

* Are curious about tech capabilities and considering interactions that arent always based around screens.

* Are comfortable navigating highly-regulated industries

* Are excited to work with multidisciplinary teams and are adept at facilitating alignment across different perspectives

* Use design to communicate complex concepts simply and always strive to make things tangible, whether theyre conversations, frameworks, or ideas

* Stay on top of the latest technology trends and are up for the challenge of bringing new technologies to a conservative industry

Basic Qualifications:

* At least 5 years of experience with user experience design

* At least 3 years managing teams

* At least 3 years of experience designing digital products or at least 3 years of experience designing omni-channel services

Preferred Qualifications:

* Masters degree in Design, Masters degree in Human-Computer Interaction, or comparable experience

* 7+ years of experience with user experience design

* 5+ years examining and design to multi-device experiences

* 7+ years of experience designing digital products

* 7+ years experience with standard digital design tools (e.g. Sketch, Adobe Illustrator, Adobe Photoshop, Invision, etc.)

* 5+ years of experience leading projects and other designers

* 5+ years of experience with information architecture

* 5+ years of experience creating prototypes at various levels of fidelity

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.