MGM Resorts

Cocktail Server - Pool Bar (ARIA)

Posted on: 11 Mar 2021

Las Vegas, NV

Job Description

Location:

Las Vegas, Nevada

Become one of the stars behind the show and become part of the worlds most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.

It is the primary responsibility of the Cocktail Server to expedite guests drink order and to provide beverage and busing service. All duties are to be performed in accordance with departmental and property policies, practices and procedures.

* Greet guests and take their beverage orders.
* Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately.
* Resolve guest complaints, ensuring guest satisfaction.
* Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections available on the casino floor.
* Maintain complete knowledge of designated glassware and garnishes for each drink.
* Complete opening side duties fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies.
* Communicate orders into system through Bartender ensuring transmission is verified.
* Performs all other job related duties as requested.

Required:

* Must be at least 21 years of age.
* At least 6 months experience as a Cocktail and/or Food Server in a similar environment.
* Ability to take initiative and exhibit flexibility.
* Working knowledge of and comply with all departmental policies/service procedures/standards.
* Working knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
* Working knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
* Excellent customer service skills.
* Have interpersonal skills to deal effectively with all business contacts.
* Professional appearance and demeanor.
* Work varied shifts, including weekends and holidays.
* Able to effectively communicate in English, in both written and oral forms.

Preferred:

* High school diploma or equivalent.
* Previous experience working in a similar resort setting.

*This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.

MGM Resorts

Las Vegas, NV

MGM Resorts International, through its subsidiaries, owns and operates integrated casino, hotel, and entertainment resorts in the United States and Macau. The company operates through three segments: Las Vegas Strip Resorts, Regional Operations, and MGM China. Its casino resorts offer gaming, hotel, convention, dining, entertainment, retail, and other resort amenities. The company’s casino operations include slots, table games, and race and sports book wagering. As of February 27, 2019, its portfolio consisted of 29 hotel and destination gaming offerings.

The company also owns and operates Shadow Creek golf course, Primm Valley Golf Club, and Fallen Oak golf course. Its customers include premium gaming customers; leisure and wholesale travel customers; business travelers; and group customers, including conventions, trade associations, and small meetings.

The company was formerly known as MGM MIRAGE and changed its name to MGM Resorts International in June 2010. MGM Resorts International was founded in 1986 and is based in Las Vegas, Nevada.

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