Job Description

Description

SHIFT: PRN
SCHEDULE: PRN/Per Diem

Do you want to be a part of a family and not just another employee? Are you looking for a work environment where diversity and inclusion thrive? Submit your application today and find out what it truly means to be a part of a team.

We are seeking a PRN Room Service Ambassador at Medical City Heart and Spine Hospitals to ensure that we continue to provide all patients with high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now!

Medical City Dallas opened brand new Heart and Spine Hospitals in October 2019 as destination hospitals for highly specialized advanced cardiovascular and spine care. The new facilities are located near Medical City Dallas across Hwy. 75 and Forest Lane.

Medical City Heart Hospital will have 63 private patient rooms and provide a wide array of cardiac services including complex vascular and heart surgery, advanced heart failure treatment, minimally invasive vascular surgery and other specialized heart care. The facility will also have the only dedicated cardiac emergency room in Dallas.

The 24-bed Medical City Spine Hospital will provide comprehensive and coordinated spine care for common spine disorders and rare, hard-to-treat spinal deformities including adult and pediatric scoliosis, spondylolistheses, complex spine surgery and minimally invasive surgical options among others. Nationally recognized board-certified, fellowship-trained surgeons with more than 40 years of groundbreaking experience will conduct industry-leading scoliosis research.

The Room Service Ambassador is responsible for:

* Represent FNS in an exemplary manner by adhering to Medical Citys Patient Promise and Standards of Behavior.
* Provide timely tray delivery service to all assigned patients on their units within 45 minutes or less.
* Explain the City Gourmet Room Service Program to new patients.
* Actively resolve customer and/or guest concerns in a timely manner.
* Follow established safety, HACCP, and infection control policies and procedures
* Communicate with members of the healthcare team, including nurses and dietitians.
* Effectively train new RSAs on relevant AM and PM duties.
* Provide translation services for patients requiring language assistance.

Qualifications

* Bilingual preferred
* Excellent customer service skills and adherence to Medical Citys Patient Promise and Standards of Behavior
* Basic computer skills
* Math, reasoning, and organizational skills
* Ability to work in a fast paced environment and push heavy food carts
* Strong communication skills, both verbal and written

* Must be flexible & able to adjust to operational demands

* Must be able to work in a fast paced environment

Our Talent Acquisition team is reviewing applications immediately. Highly qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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