Job Description

Opportunities with Genoa Healthcare.

With hundreds of pharmacies across the country, a career with Genoa Healthcare means you're part of changing the lives of those with behavioral health and other complex conditions. People with serious illnesses - and those who care for them - have incredibly moving stories, and at Genoa we are their partner. We partner with community-based providers and others so they get the right medications and are able to follow their treatment plans.

We are part of OptumRx (and UnitedHealth Group), which is a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Take a closer look to learn why a career with Genoa Healthcare might be the path to discovering your life's best work.SM

The Director of Operations will be responsible for initiating operations and managing Genoa, pharmacies within designated Community Mental Health Centers within their designated Regions.

Major Duties & Responsibilities:

* Coordinate all aspects of implementation of new pharmacy sites. This includes site construction, licensing, third-party contracting, and recruiting and hiring of employees.
* Work with facility staff to implement all agreed upon programs such as sample management, PAP dispensing, consultation services, and clozapine dispensing.
* Train staff on all aspects of Genoa Pharmacy operations.
* Supervise and hold accountable all employees of Genoa pharmacies.
* Provide ongoing, continuous management oversight as a coach who is concerned with the growth and development of employees.
* Ensure compliance with all Board of Pharmacy and Federal / DEA laws and regulations.
* Comply with all HIPAA rules and regulations.
* Ensure security measures are taken to avoid theft or loss within pharmacy sites.
* Ensure exceptional customer service is being delivered to all clients and customers.
* Design and implement services and processes that are responsive to customers needs and support exceptional customer service.
* Communicate openly and honestly on a regular basis with employees and supervisor to ensure all goals are being met.
* Responsible for financial performance of all sites. This includes correct staffing levels, inventory management, billing and collections, purchasing, etc.
* Responsible for continued growth in volume of all sites. This is through introduction of new programs, sales to other facilities, and capturing of existing clients within the facility.
* Serve as liaison between Genoa and the Community Mental Health Centers we serve.

Educational or Skills Requirements:

* Degree in Pharmacy (B.S. or Pharm D.) required.
* Excellent communications skills
* 5 years experience in pharmacy operations
* Will travel 50-75%
* Regional responsibility is New York, and Connecticut
* Must live in New York or Connecticut
* Working knowledge of Microsoft Office and E-Mail
* Strong Planning and organizational skills
* High degree of initiative, self-starter, goal-oriented, and able to motivate individuals to achieve targeted results.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: pharmacy, manager, PharmD, retail pharmacy, APhA, immunization, pharmaceutical