Job Description

Job Description Req/Job ID: 1002054BR
Employing Entity: Transform SR Home Improvement Products LLC
Employment Category: Regular, Full-time
Job Function: Repair/Installation
Store ID: 24809: SHP HVAC New Jersey South

Join the Transform Home Improvement HVAC Team as a Preventative Maintenance Tech

The HVAC Preventative Maintenance Technician is responsible for providing technical service on Preventative Maintenance calls, shuttling necessary parts and supplies for service repair completion for Repair Technicians and performing on-the-job training tasks when working with a Break Technician on call types. Installation of new HVAC products as needed.

Job Duties/Responsibilities:

* Performs Preventative Maintenance Checks on HVAC equipment in customers' homes
* Rides with or meets Break/Fix Technician at designated locations to assist with service calls when assigned
* Shuttles parts and supplies to Break/Fix Technician when applicable
* Works as a dedicated team member of the HVAC team to ensure fast, flexible and expert service to every customer
* Follows the Value Added Services Process (i.e., selling extended warranties, water filters, generating customer interest in new Heating Ventilation and Air Conditioning systems as appropriate) by effectively communicating the benefits to the customer
* Maintains the highest level of service standards and communicates openly with District Technical Production Manager to assist as needed with resolving customer issues
* Installs new HVAC systems and related accessories according to safety and manufacturer's specifications
* Ensures complete protection of customer's property by installed and servicing Heating Ventilation and Air conditioning (HVAC) equipment and material in a safe, professional and expeditious manner
* Removes any equipment necessary for the installation of new HVAC product and material according to manufacturer's specifications
* Cleans up work areas, including any areas that were utilized for the installation process
* Maintains truck stock inventory and ensures maintenance schedules are within the Company guidelines (i.e., wash truck weekly, oil changes), and ensures tools and equipment are in safe operating condition
* Adheres to all Company policies and procedures
* Completes all Technician training elements successfully within required timeframes
* Performs other duties as assigned

Job Requirements Required Skills:

* EPA Certification Required
* Years of Related Experience: 1-2 Years
* Valid Driver's License Required
* Age Requirement: 18+
* High school diploma or General Education Degree (GED)
* Knowledge of basic electrical principles
* Ability to communicate, read, understand and apply written text of a technical nature in order to answer questions, solve problems or complete job tasks
* Complete knowledge of all tools, equipment and materials used to perform services on Heating Ventilation and Air Conditioning (HVAC) units
* Ability to read, write and speak English
* Ability to receive truck stock at home if a Company vehicle is retained at the Break/Fix Technician's residence or other location
* Ability to work variable and flexible hours, including significant overtime as needed.
* Ability to handle stressful situations and work in a fast paced environment
* Ability to lift and carry up to 75 lbs
* Ability to frequently bend, stoop, kneel, stretch, twist, reach and climb
* Ability to access interior and exterior landscapes

EEO/EOE/Equal Opportunity Employer / Disability / Vet.

HomeServices
24809