Job Description

Job Descriptions

Job Summary

Comcasts Technology. Product. Xperience. organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards.

Job Description

The Director of Strategy and Operations, reporting to the EVP and President of Comcast Technology Solutions (CTS), is a critically important role, working as a strategic enabler for the EVP to work most effectively with internal and external stakeholders and help the leader achieve business outcomes. This is not an administrative role; it is a Director level, highly strategic and facilitative role that requires a combination of focus and flexibility, as well as a willingness to play an active, behind-the-scenes role. As the EVPs trusted counsel, the role requires a highly resourceful and self-driven individual with strong emotional intelligence. The role also requires strong inter-personal, strategy formulation and execution and analytical skills.

This encompasses the following primary accountabilities of the role (list is intended to be indicative and can expand based on business need):

* Orchestrate staff meetings, huddles and other key meetings with the EVPs Senior Leadership Team (SLT)

* Drive monthly CTS Board deliverables ensuring accuracy, appropriate content, and on-time delivery

* Support and mentor CTS business units to execute operations reviews with the EVP on an appropriate cadence

* Support SVP of Strategic Planning and Business Line GMs in development of CTS Strategic Plan, coordinate with Finance, Marketing, Technology, and other functions to provide supporting data

* Serve as CTS Objectives and Key Results (OKR) Program Manager, represent EVP on division-wide planning committees, drive quarterly rollout processes and regular SLT reviews to ensure achievement of key milestones and commitments

* Facilitate EVP Monthly Customer Engagement process, solicit content from cross-section of leaders across all CTS business lines

* Serve as PM for special projects, strategic or critical path initiatives working with other business units within Comcast or with vendors

* Facilitate, plan and contribute to annual leadership offsites, all hands and other such organization wide meetings and communications as appropriate

* Prepare financial, operational, and reporting documents required for the EVPs presentations or meetings with internal / external stakeholders

* Coordinate and respond to nominations, program participation and other requests from TPX, Comcast and/or external stakeholders

* Liaison with business partners in HR, TA, Finance, Legal, Corporate Communications and other teams to prepare and review key deliverables

* Attend key meetings with, or sometimes representing, the EVP

* Craft the agenda for key business trips undertaken by the EVP

* Proactively identify issues that could impact the successful execution of the leaders commitments

* Other duties and responsibilities as assigned

SKILLS/QUALIFICATIONS REQUIRED

This role provides privileged access to the inner workings of Comcast and to highly sensitive information.

The successful candidate will be discrete, high-energy, agile-minded, strategic, proactive, a direct communicator, highly-organized and committed to the vision and values of Comcast.

* Willingness to work hard and take directionbut also creatively solve problems for which the answers arent always obvious

* Highly-developed communications skills (written/verbal) and interpersonal savvy

* Results/action-orientation; strong project management skills

* Exercises independent judgment and discretion in matters of significance

* Collaborates and respects individuals at all levels of the organization

* Organizational and political agility; developed negotiation skills

* Able to successfully navigate within varying degrees of ambiguity in a fast-paced environment

* Strong personal code of ethics, integrity, diversity and trust

* Exceptional strategic/financial analysis skills

* Generally requires 10+ years related experience plus a masters degree or equivalent

* Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint

* Knowledge of Comcast and key stakeholders desirable but not essential

* Market research experience a plus

* Must be able to work nights and weekends, variable schedule(s) as necessary

Disclaimer:

* This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Education

Bachelor's Degree

Relevant Work Experience

10 Years +

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.