Process Support Engineer III - (E3)
Posted on: 5 Mar 2021
Malta, NY
Job Description
Key Responsibilities
1. Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
2. When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
3. Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
4. Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
5. Knowledge of 3 or more processes on 1 or more technologies
Functional Knowledge
* Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines
Business Expertise
* Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
Leadership
* Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
Problem Solving
* Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
Impact
* Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
Interpersonal Skills
* Explains difficult or sensitive information; works to build consensus
Qualifications
Education:
Bachelor's Degree
Skills
Certifications:
Languages:
Years of Experience:
4 - 7 Years
Work Experience:
Additional Information
Travel:
Yes, 50% of the Time
Relocation Eligible:
Yes
Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.
Applied Materials
Santa Clara, CA
Applied Materials, Inc. provides manufacturing equipment, services, and software to the semiconductor, display, and related industries. It operates through three segments: Semiconductor Systems, Applied Global Services, and Display and Adjacent Markets. The Semiconductor Systems segment develops, manufactures, and sells various manufacturing equipment that is used to fabricate semiconductor chips or integrated circuits. This segment also offers various technologies, including epitaxy, ion implantation, oxidation and nitridation, rapid thermal processing, physical vapor deposition, chemical vapor deposition, chemical mechanical planarization, electrochemical deposition, atomic layer deposition, etching, and selective removal, as well as metrology and inspection tools.
The Applied Global Services segment provides integrated solutions to optimize equipment and fab performance and productivity comprising spares, upgrades, services, remanufactured earlier generation equipment, and factory automation software for semiconductor, display, and other products. The Display and Adjacent Markets segment offers products for manufacturing liquid crystal displays; organic light-emitting diodes; and other display technologies for TVs, monitors, laptops, personal computers, electronic tablets, smart phones, and other consumer-oriented devices, as well as equipment for flexible substrates.
The company serves manufacturers of semiconductor wafers and chips, liquid crystal and organic light-emitting diode displays, and other electronic devices. It operates in the United States, China, Korea, Taiwan, Japan, Southeast Asia, and Europe. Applied Materials, Inc. was founded in 1967 and is headquartered in Santa Clara, California.
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IndustryInformation Technology
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No. of Employees21, 000
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Website
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Jobs Posted1871
