Job Description

Company:

Qualcomm Technologies, Inc.

Job Area:

Information Technology Group, Information Technology Group > IT Engineering

Job Overview:

Qualcomm is a company of inventors that unlocked 5G ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. But this is just the beginning. It takes inventive minds with diverse skills, backgrounds, and cultures to transform 5Gs potential into world-changing technologies and products. This is the Invention Age - and this is where you come in.

Job Overview: Staff IT Engineer to provide support to Corporate Research and Development Engineering teams

This individual will be responsible for developing tools to support engineering workflows and for managing and improving the IT infrastructure dedicated to Engineering. This individual will also drive efforts to modernize the infrastructure to support larger workloads across both private internal hardware and public cloud service provider resources.

Responsibilities include:

* Work both independently and as part of a team in the management of CPU and GPU based hardware, operating systems, networking, open source software stacks, storage systems, and job management systems
* Work closely with Engineering on their workflows, providing technical guidance on the most effective use of their IT resources.
* Oversee the upgrade and maintenance of existing hardware, and the specification, purchase, and provisioning of new hardware as needed
* Collaborate on the infrastructure platform direction and capabilities, and identify key new technologies that can help make the infrastructure more efficient and effective
* Work with global IT operations teams to provide effective IT support to the Engineering community. Identify issues, diagnose, communicate plans and resolve issues
* Perform monitoring and ensure system availability; create dashboards with both usage metrics and health of the system

A blended background in Engineering and IT provides the ideal platform for this position.

A solid background in system administration of both Linux and Windows environments is desired, along with broad and deep knowledge of compute, server, storage, and networking solutions. This position supports a highly technical engineering community and requires excellent communication skills, both at a very technical level as well as the ability to present to senior management.

Interrupt driven and sometimes urgent tasks are to be expected with this exciting role. You will establish collaborative partnerships with both IT and engineering teams, and balance standard Qualcomm IT solutions with dynamic engineering needs.

IT Core Competencies

Accountability - Hold ones self and others accountable for measurable quality, timely and cost-effective results, and accepts responsibility for impacts to the business and changes to business processes.

Adaptability - Adjusting own behaviors to work efficiently and effectively in light of new information, changing situations and/or different environments.

Collaboration - Fosters working together by establishing, communicating, and reinforcing shared values, norms, and objectives.

Communication - The ability to effectively exchange information with stakeholders in addition to the ability to accurately hear and understand the partially expressed thoughts, feelings, and concerns of others.

Financial Acumen - Ability to understand in-depth financial information that can be used to make meaningful insights to drive business growth in a safe and transparent environment.

Influence - The ability to accomplish goals through others.

People Development - Models and creates an environment that promotes career development.

Strategic Focus - Applies a comprehensive approach using business acumen and industry research to solve systematic complexities that promote growth.

Required Competencies 0

Additional Competencies (All competencies below are required upon entry)

Analytical Skills - The ability to collect information and identify fundamental patterns/trends in data. This includes the ability to gather, integrate, and interpret information from several sources.

Applications - Basic knowledge of application architecture specifically related to performance and troubleshooting.

Decision Making - The ability to make quick, accurate decisions. This includes the ability to weigh alternatives and take into account the impact of the decisions on people, equipment, or other resources.

Documentation - The ability to document solutions to basic IT issues by using standard policies and procedures.

Focusing on the Customer - The ability to effectively identify and address key customer needs. This includes leading others to maintain focus on customers and seeking information to uncover a true client need.

IT Expertise - Knowledge of major operating systems, major enterprise software applications, hardware, and middleware. This includes the ability to understand some development and testing and analysis methodologies.

IT Support - The ability to receive various computer related requests from end-users and operate the basic features of IT support software and tools to effectively provide IT services. This also includes the ability to respond with urgency to requests.

Monitoring - The ability to understand how to interpret data from logs in order to monitor and maintain performance and identify security issues.

Taking Initiative - The ability to attack work activities with drive and energy, understand the impact of work on key metrics, and make decisions that are in the company's best interest. This includes not being afraid to initiate action before all the facts are known, and driving value-added work tasks to completion.

Technical Troubleshooting - Knowledge of systematic approaches to solving common technical problems (e.g., hardware, software, application, operational). This includes the ability to identify problems and report and escalate problems according to established procedures, and the ability to identify available information resources for troubleshooting.

Time Management - The ability to quickly prioritize mission-critical from less important or trivial work activities. This includes sensing what the next most useful thing is to work on, and focusing on the critical few tasks that add value while putting aside or delaying the rest.

Minimum Qualifications

Bachelor's degree and 4+ years IT-relevant work experience OR 7+ years IT-relevant work experience without a bachelors degree.

Preferred Qualifications

* 2+ years leadership role in projects/programs.
* Bachelors degree in Computer Science, Engineering, Information Technology, or the equivalent
* 6+ years industry experience in software/hardware development, testing, DevOps or IT
* IT system administration for Linux (ubuntu/RHEL/SUSE) and Windows operating systems
* Direct experience with Container technologies & methodologies, particularly Docker
* Strong Python scripting and automation skills
* Hardware platform & architecture experience, including GPU
* Excellent oral and written communication skills
* Self starter
* Ability to lead large technical projects
* Good knowledge of configuring and maintaining a Load Sharing Facility (LSF) cluster
* Cloud (Google, AWS, Azure) experience
* Ability to work with limited supervision

Physical Requirements

Frequently transports between offices, buildings, and campuses up to mile.

Frequently transports and installs equipment up to 20 lbs.

Performs required tasks at various heights (e.g., standing or sitting).

Monitors and utilizes computers and test equipment for more than 6 hours a day.

Continuous communication which includes the comprehension of information with colleagues, customers, and vendors both in person and remotely.

Applicants: If you are an individual with a disability and need an accommodation during the application/hiring process, please call Qualcomms toll-free number found here for assistance. Qualcomm will provide reasonable accommodations, upon request, to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. Qualcomm is an equal opportunity employer and supports workforce diversity.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.