District Manager
Posted on: 4 Mar 2021
San Francisco, CA
Job Description
Job Description
Position Summary
The District Manager (DM) oversees the day-to-day operations and other company initiatives within multi-unit AutoZone stores. The DM hires, trains, and retains high performing AutoZoners and ensures optimum productivity, in a safe environment. The DM monitors sales, cash flow, inventory controls, expense control, shrink, and ensures and maintains compliance with company policies and expectations.
Position Responsibilities
Leads and support a district culture focused on customer satisfaction, sales growth and retention
Attracts, recruits, hires, trains and develops high caliber store personnel
Assures fair and equal employment opportunities for AutoZoners and applicants
Accountable for the performance of stores in assigned market
Evaluates store operations and develops tactical plans to improve store managers overall performance
Develops an annual business plan for the district with individual goals for each store focused on building customer base, revenue and controlling expenses
Monitors sales, cash flow, inventory, and security controls
Routinely and frequently visits stores and commercial accounts
Ensures Store Manager and Commercial Sales Manager/Specialist visits commercial accounts using the Commercial Sales Call Planner
Drive sales performance, maximize gross profit margins, monitor P&L;, and ensure proper inventory levels
Helps managers develop coaching and training plans for the store staff to provide WOW! Customer Service, enhance productivity, and market products to enhance sales and profits.
Ensures Store Managers staff and schedule store personnel to meet customer needs, including diversity and bilingual
Evaluates and coaches managers on period Professional Selling and Culture Topics while visiting each store
Teaches managers to utilize the Individual Sales Performance and the WITTDTJR Scoreboard to increase sales
Reinforces and evaluates the period sales plans during store visits
Ensures all managers understand and uphold AutoZones company policies, accident and loss prevention procedures
Ensures Store Manager is achieving or exceeding sales targets
Follows up on WITTDTJR meetings and action items
Provides performance counseling and distributes AutoZoner Action Reviews, when necessary
Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment
Ensures managers provide and maintain a safe working environment and AutoZoners practice safe behaviors; including PPE (Personal Protective Equipment)
Adheres to and ensures AutoZoners follow AutoZones dress code standards
Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts
Position Requirements
High School diploma or equivalent
ASE Certified preferred
Demonstrates high level of integrity
Ability to drive customer service
AutoZone, Inc.
Memphis, TN
AutoZone, Inc. retails and distributes automotive replacement parts and accessories. The company offers various products for cars, sport utility vehicles, vans, and light trucks, including new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products. Its products include A/C compressors, batteries and accessories, bearings, belts and hoses, calipers, carburetors, chassis, clutches, CV axles, engines, fuel pumps, fuses, ignition and lighting products, mufflers, radiators, starters and alternators, thermostats, and water pumps. The company also offers maintenance products, such as antifreeze and windshield washer fluids; brake drums, rotors, shoes, and pads; brake and power steering fluids, and oil and fuel additives; oil and transmission fluids; oil, air, fuel, and transmission filters; oxygen sensors; paints and accessories; refrigerants and accessories; shock absorbers and struts; spark plugs and wires; and windshield wipers, as well as air fresheners, cell phone accessories, drinks and snacks, floor mats and seat covers, interior and exterior accessories, mirrors, performance products, protectants and cleaners, sealants and adhesives, steering wheel covers, stereos and radios, tools, and wash and wax products.
In addition, it provides a sales program that offers commercial credit and delivery of parts and other products; and tire repair services.
Further, it sells automotive diagnostic and repair software under the ALLDATA brand through alldata.com and alldatadiy.com; and automotive hard parts, maintenance items, accessories, and non-automotive products through autozone.com. As of May 4, 2019, it operated 5,686 stores in the United States, the District of Columbia, and Puerto Rico; 576 stores in Mexico; and 25 stores in Brazil. AutoZone, Inc. was founded in 1979 and is based in Memphis, Tennessee.
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IndustrySales/Retail
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No. of Employees54,900
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Website
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Jobs Posted430
