Night Customer Experience Support
Posted on: 4 Mar 2021
Lowell, AR
Job Description
Job Summary:
Under direct supervision, this position is responsible for performing highly detailed clerical tasks and general clerical support to various teams
Job Description:
Key Responsibilities:
• Book loads and enter orders tendered from customers. Schedule pick-up and delivery, trace and obtain load updates, and assist internal customers with problems on loads. Monitor freight in transit and customer location requests for appointments.
• Perform general administrative duties, clerical duties (processing and coding documents, maintaining records and files, etc.) and compile and arrange data.
Qualifications:
Minimum Qualifications:
High School Diploma/GED with less than 1 year of working experience
Preferred Qualifications:
Ability to communicate effectively
Ability to multitask
Ability to prioritize
Ability to quickly learn new systems
Keyboarding and typing
Ability to meet or exceed customer needs and expectations and provide excellent service
Ability to process information with high levels of accuracy
Education:
GED (Required), High School (Required)
Work Experience:
Clerical/Administrative, Customer Service/Account Manager, Transportation/Logistics
J.B. Hunt Transport, Inc.
Lowell, AR
J.B. Hunt Transport Services, Inc., a Fortune 500 company and one of the largest transportation logistics companies in North America, provides safe and reliable transportation services to a diverse group of customers throughout the continental United States, Canada and Mexico. Utilizing an integrated, multimodal approach, we provide capacity-oriented solutions centered on delivering customer value and industry-leading service.
We were incorporated in Arkansas on August 10, 1961, and have been a publicly held company since our initial public offering in 1983. Our service offerings include transportation of full truckload containerizable freight, which we directly transport utilizing our company-controlled revenue equipment and company drivers or independent contractors. We also have arrangements with most of the major North American rail carriers to transport truckload freight in containers and trailers.
Our ability to offer multiple services, utilizing our four business segments and a full complement of logistics services through third parties, represents a competitive advantage. We believe this unique operating strategy can add value to customers and increase our profits and returns to stockholders.
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IndustryTransport/Delivery Services
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No. of Employees24,681+
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Website
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Jobs Posted151
