Cocktail Server - PT (Tunica)
Posted on: 1 Mar 2021
Robinsonville, MS
Job Description
Location:
Robinsonville, Mississippi
PRIMARY PURPOSE:
As a Cocktail Server, you will be responsible for setting the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
* Take order, and serve food and drinks efficiently and accurately in work area as applicable
* Place order, and garnish and serve cocktails to guests
* Maintain complete knowledge of menu items, liquor brands, beers and non-alcoholic selections available
* Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately
* Perform opening and closing duties based upon shift assignment to include fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies
* Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
* Perform other job-related duties as requested
KNOWLEDGE, SKILLS, AND ABILITIES:
* Knowledge of beverages on menu, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishes
* Highly motivated and energetic personality
* Able to take initiative and exhibit flexibility
* Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts
* Able to lead and mentor a team
MINIMUM REQUIREMENTS:
* Work varied shifts, to include weekends and holidays
PREFERRED:
* High school diploma or equivalent
* Six (6) months experience as a cocktail and/or food server in a similar environment
* Experience working in a similar resort setting
MGM Resorts
Las Vegas, NV
MGM Resorts International, through its subsidiaries, owns and operates integrated casino, hotel, and entertainment resorts in the United States and Macau. The company operates through three segments: Las Vegas Strip Resorts, Regional Operations, and MGM China. Its casino resorts offer gaming, hotel, convention, dining, entertainment, retail, and other resort amenities. The company’s casino operations include slots, table games, and race and sports book wagering. As of February 27, 2019, its portfolio consisted of 29 hotel and destination gaming offerings.
The company also owns and operates Shadow Creek golf course, Primm Valley Golf Club, and Fallen Oak golf course. Its customers include premium gaming customers; leisure and wholesale travel customers; business travelers; and group customers, including conventions, trade associations, and small meetings.
The company was formerly known as MGM MIRAGE and changed its name to MGM Resorts International in June 2010. MGM Resorts International was founded in 1986 and is based in Las Vegas, Nevada.
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IndustryHotel/Tourism
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No. of Employees66, 000
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Website
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Jobs Posted553
