Facebook is looking for an experienced people manager to join the Integrity and Risk Launches (IRL) team. This leader will manage the launches operations and ops excellence team. This team plays a horizontal support role across product launches in support of Community Standards and workflow launches in support of product machine learning projects.
As a leader of this team you will be responsible for growing an operations function that can scale to support numerous launches function and that capitalizes on their launches-specific expertise. You will be responsible for ensuring the team can swiftly and successful deliver best-in-class tooling, protocol and staffing solutions. You will be accountable for growing an operations excellence function owning demand planning, metrics, quality and technical roadmaps in support of elevating the operational excellence of the integrity & risk launches org.
Successful candidates are demonstrated leaders with experience managing teams with a large, mission critical scope across product and operational landscapes. You love to coach and develop high performing individuals. You are an energetic, passionate leader with a keen eye for developing strategic processes and ensuring efficiency by design. You are comfortable working in a fast-paced environment and can identify new opportunities to ensure best-in-class risk mitigation that keeps up with rapidly changing business objectives. You enjoy being challenged by balancing day-to-day projects, while also identifying innovative ways to solve large-scale problems upstream.
Manager, Launches Ops and Ops Excellence Responsibilities
* Provide strong and visionary leadership to your team of Project Managers, enhance and develop a strong team culture of trust and commitment to impact.
* Define vision, set and communicate team and individual goals, and communicate strategy, tactics and behaviors required to achieve those goals.
* Act as a thought leader for optimizing operational design, driving process efficiencies, and launches demand forecasting.
* Be prepared to directly manage large projects and coordinate across all stakeholders as needed to ensure the right execution, communication and resources are in place to deliver the key milestones.
* Develop an in-depth understanding of how Facebook operationalizes enforcement and labeling at scale.
* Ensure a constant focus on automation and process efficiency to seamlessly balance risk mitigation and operational efficiency.
Minimum Qualifications
* 2+ years of people management experience
* 6+ years of experience working in tech, consulting, or an operational capacity
* 2+ years of experience with product or consumer operations
* Problem-solving, critical thinking and analytical experience
Preferred Qualifications
* Experience working in a technology company or consulting firm
* Experience driving cross-functional change in a large organization
Locations
About the Facebook company
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities we're just getting started.
Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.
Menlo Park, CA
Facebook, Inc. provides various products to connect and share through mobile devices, personal computers, and other surfaces worldwide. The company’s products include Facebook that enables people to connect, share, discover, and communicate with each other on mobile devices and personal computers; Instagram, a community for sharing photos, videos, and messages; Messenger, a messaging application for people to connect with friends, family, groups, and businesses across platforms and devices; and WhatsApp, a messaging application for use by people and businesses to communicate in a private way. It also provides Oculus, a hardware, software, and developer ecosystem, which allows people to come together and connect with each other through its Oculus virtual reality products. As of December 31, 2018, it had approximately 1.52 billion daily active users. The company was founded in 2004 and is headquartered in Menlo Park, California.