Job Description

Job Description
CenterPoint Energy's Home Service Plus is the state's largest provider of major appliance maintenance and repair services, as well as replacement heating and cooling equipment. We have been around for more than 80 years and we continue to lead the industry in Minnesota.

If you are an experienced Technician come work with the leading company for competitive pay, great benefits, continuous training and an outstanding culture.

At CenterPoint Energy you can have a great job and grow your career and invest in your future.

We are searching for qualified experienced HVAC Service Technicians to service and repair residential gas and electric HVAC appliances and equipment.

We pride ourselves on customer service and customer satisfaction. If you are a self-motivated, HVAC service technician with great customer service and sales ability, then build a career with us!

Essential Duties/Responsibilities:

Performs all duties in a safe manner at all times.
Services, inspects and installs residential and commercial gas and electric appliances and HVAC equipment to comply with codes and ensure superior service in terms of safety, reliability, customer satisfaction and monetary value. Develops, maintains and demonstrates related skill proficiency based on changes in products and/or technology in order to provide service excellence. Demonstrates efficient, accurate and productive work practices.
Maintains and repairs the gas distribution system, including but not limited to gas meters and regulators to assure safe and continuous service to customers. Work will be performed in an efficient, accurate and productive manner.
Promotes and accepts accountability for providing superior customer satisfaction and selling of Home Service Plus products and services (e.g., Service Plus contracts, options, Safety Plus and Home Comfort Sales referrals) to customers. Maintains professional working relationships with internal and external customers.
Responds to emergency situations to assure the safe delivery of natural gas and to maintain public and personal safety.
Completes record keeping associated with appliance service and distribution functions to ensure an accurate information system is maintained. Operates company vehicle safely. Maintains vehicle and parts inventory. Personal protective equipment and tools according to company standards and policies.
Performs other related tasks including, but not limited to leak survey work, line locating, foreign construction work, storekeeping, meter reading, chart changing, transporting appliances and equipment, and fleet and facilities maintenance to ensure the efficient operation of the work unit.
Participates in training externally and internally, both field and classroom to increase job knowledge and competency. Advises and assists other employees on the job to provide technical, safety and procedural knowledge.

Qualifications
When you join CenterPoint Energy, we will:

Instantly make you part of a family focused on making good customer experiences happen.
Provide competitive compensation, benefits, paid time off, insurance and savings plans.
Provide uniforms and specialty tools.
Supply you with a company vehicle to service customers.
Training to respond to utility related calls providing expanded opportunities and growth.
Offer you the benefits you'd expect, plus some surprise perks you'll love.

For Consideration:

Have a valid state driver's license and a safe driving record.

Education:

Requires successful completion of a 1 or 2-year certificate, diploma or associate degree program (minimum of 2 semesters or 3 quarters) at an accredited educational institution in heating, refrigeration and air conditioning, or a combination of education and experience providing equivalent technical skills.

Experience:

Technician B - No experience required
Technician A - Must have completed at least 6 months in the HSP B Technician classification
Technician Special - Must have completed at least two years in the HSP A Technician Classification.

Physical Requirements/Working Conditions:

Able to exert up to 100 pounds of force occasionally.
Work rotating shifts, assigned holidays and overtime when required.
Work outdoors with exposure to all weather conditions.
Handle emergency situations including possible exposure to explosive environment.

Who we are:

CenterPoint Energy, Inc., headquartered in Houston, Texas, is a domestic energy delivery company that includes electric transmission & distribution, natural gas distribution and energy services operations. At CenterPoint Energy, our vision is to Lead the nation in delivering energy, service and value. To us this means more than just doing business, it means being guided by a set of core values that define who we are and what we believe. We're committed to doing business every day with: safety, integrity, accountability, initiative, and respect. For more information, please visit http://www.centerpointenergy.com/