Amazon.com

Sr. Technical Program Manager, Alexa

Posted on: 28 Feb 2021

Seattle, WA

Job Description

DESCRIPTION

We're seeking a Technical Program Manager (TPM) for the Alexa Voice Service (AVS) team. Our organization partners with leading device manufacturers in the world to enable customers to have access to Alexa on various device form factors wherever they are.

In this role you will partner closely with AVS Product and Engineering teams and will be responsible for scoping and delivering large projects end-to-end. Responsibilities include collection of business and systems requirements from internal and external customers, writing specifications, driving project schedules from design to release, and managing the production launch. You will lead and coordinate design/implementation efforts between internal teams and outside merchants and vendors to develop optimal solutions for new features, verticals, and markets. You will be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams.

The right candidate will possess a strong technical and program management background, will have demonstrated experience leading medium to large projects, and will have a well-rounded technical background in current audio device technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.

As a TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a timely manner.

In this role you will:
Drive execution of projects
Provide technical direction with limited assistance
Lead cross functional project meetings
Lead milestone reviews
Present project status to the executive team
Manage project builds globally

BASIC QUALIFICATIONS

5+ years of technical program management experience
Bachelor's degree in Engineering, Computer Science or related technical field
Excellent oral and written communication skills
Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and opinions.
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience with delivering high volume consumer electronics
Experience with managing the introduction of new technologies
Experience in coordinating cross functional teams in both hardware and software engineering
Knowledge of hardware and software development process and lifecycles

PREFERRED QUALIFICATIONS

Excellent interpersonal skills; ability to work successfully with teams across the organization, including Engineering, UX, Product Management, Marketing, Quality Assurance, and Senior Leadership.
High attention to detail with proven ability to juggle multiple, competing priorities simultaneously and make things happen in a fast-paced, dynamic environment.
Solid foundation in new product introduction to be able to understand inter-dependencies and drive towards technical solutions for multi-tiered projects

Amazon.com

Seattle, WA

Amazon.com, Inc. engages in the retail sale of consumer products and subscriptions in North America and internationally. The company operates through three segments: North America, International, and Amazon Web Services (AWS) segments. It sells merchandise and content purchased for resale from third-party sellers through physical stores and online stores.

The company also manufactures and sells electronic devices, including Kindle e-readers, Fire tablets, Fire TVs, and Echo devices; provides Kindle Direct Publishing, an online service that allows independent authors and publishers to make their books available in the Kindle Store; and develops and produces media content.

In addition, it offers programs that enable sellers to sell their products on its Websites, as well as their own branded Websites; and programs that allow authors, musicians, filmmakers, skill and app developers, and others to publish and sell content. Further, the company provides compute, storage, database, and other AWS services, as well as compute, storage, database offerings, fulfillment, publishing, digital content subscriptions, advertising, and co-branded credit card agreement services.

Additionally, it offers Amazon Prime, a membership program, which provides free shipping of various items; access to streaming of movies and TV episodes; and other services. It serves consumers, sellers, developers, enterprises, and content creators. Amazon.com, Inc. has a strategic partnership with Volkswagen AG. The company was founded in 1994 and is headquartered in Seattle, Washington.