Customer Service Representative International Business Growth
Posted on: 21 Feb 2021
Anchorage, AK
Job Description
Job Description
Key Responsibilities include, but are not limited to:
*Resolve product or service problems by clarifying the customer's complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution
*Record and maintain account information
*Maintain customer records by updating account information
*Maintain financial accounts by processing customer adjustments
*Recommend potential products or services to management by collecting customer information and analyzing customer needs
*Prepare product or service reports by collecting and analyzing customer information
*Contribute to team effort by accomplishing related results as needed
*Perform additional duties as assigned by management
Qualifications:
*Ability to work specified shift
*Ability to work for the set wage amount
*Ability to follow work procedures and safety rules
*Ability to read, understand, and follow directions/instructions
*Ability to interpret material
*Ability to effectively communicate verbally and in writing with associates and/or customers
*Ability to operate word processing applications
*Ability to operate spreadsheet software applications
*Ability to operate various office equipment as needed
*Ability to perform simple math calculations
*Have appropriate eye, hand and food coordination to properly use various equipment and/or tools
*Ability to stand, walk, bend, crouch, stoop, reach, stretch, step, climb and/or sit frequently or through the duration of the shift
Albertsons
Boise, ID
In 1939, Joe Albertson, a former Safeway district manager, took $5,000 he saved and $7,500 he borrowed from his wife’s Aunt Bertie, and partnered with L.S. Skaggs to open his first Albertsons store on 16th and State Streets in Boise, Idaho. Joe knew the keys of running a really great store, and it was all about working hard for the customers: give them the products they want, at a fair price, with lots of tender, loving care. Joe was innovative, too. He had one of the first in-store magazine racks in the country along with a scratch bakery and fresh ice cream made in-store. He worked hard, seven days a week, on his vision to build his company, and through his inspiring work ethic and tireless
determination to run the best store, the first store thrived. Just two years later, he had opened two other stores in neighboring communities and grew the fledgling company’s sales to over $1 million by the end of 1941.
Today, Albertsons operates as a banner of Albertsons Companies, one of the largest food and drug retailers in the United States. With both a strong local presence and national scale, the company operates stores across 35 states and the District of Columbia under 20 well-known banners. Albertsons Companies is committed to helping people across the country live better lives by making a meaningful difference, neighborhood by neighborhood. In 2017 alone, along with the Albertsons Companies Foundation, the company gave nearly $300 million in food and financial support. These efforts helped millions of people inthe areas of hunger relief, education, cancer research and treatment, programs for people with disabilities and veterans outreach.
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IndustrySales/Retail
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No. of Employees267,000
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Website
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Jobs Posted12969
